Our services

True to IBM's deep technology legacy, the Vancouver Centre features a world-class technical competency. The majority of the over 280 staff housed at the Vancouver Centre are experienced system architects, developers, programmers, and testers with access to the immense network of IBM technical knowledge and skills worldwide. This breadth enables the centre to stay on the forefront of technical innovation.

• PDC skills model
• Technology skills

The User Experience Design team is primarily responsible for creating a productive, positive experience for the end user.

The End-User experience directly affects their impression of the company's products, reliability and value. Our talented designers work together to combine the principles of creative design, copy-writing, information organization and expertise in Human Computer Interaction (HCI) or User Centered Design (UCD). They make sure a web site reflects a company's values, supports its goals and enables users to accomplish what they came to do easily and efficiently.

Creating positive user experience is accomplished by focusing on:

• Usability with proper Information Design - ensuring the interface is logical, intuitive and easy to use.
• As well as the Functionality of the interface that allows the user to accomplish what they set out to do easily and efficiently.
• Accurate creation or translation of the Brand into the digital medium and ensuring the Brand is captured in the visual elements utilized. The Brand is the how the company is perceived and will be remembered.
• Visual design concepts such as visual hierarchy, unity, balance, clarity, focus and emphasis enhance the experience.
• Content Strategy creating the content suitable for web viewing and consumption.

The UED Services team works concurrently developing the front-end of the solution with the software developers who typically focus on back-end functionality and integration. This potent combination of outstanding technical capabilities and user experience design expertise delivers a truly comprehensive end-to-end e-business solution.

Combining sight, sound and motion is the most powerful way to communicate. Webcasting takes full advantage of the Internet to deliver your message to a global audience with full motion video and audio in an interactive environment. Whether it is a live event to a global audience or a prerecorded educational video for a small remote team, Media Solutions has established a reputation as a team that delivers. It's because of our track record that IBM's CIO selected Media Solutions as IBM's webcast delivery team for both internal and external corporate communications.

External Webcasting (ÉU)

The PDC's Media Solutions team performs more than 300 webcast events each year for IBM teams of all sizes, including high profile events like the Investor Relations Stockholder events and presentations from the CEO.

In fact, we are the only CIO - endorsed provider of webcasting for the internal IBM audience.