IBM's Client Site and Remote Infrastructure Services are long-term staffing solutions in which IBM provides full-time, dedicated on-site or remote global resources for IT management and delivery of day-to-day operations and technical support.
IBM provides clients with experienced management and diverse technical resources for durations greater than 1 year to manage and operate their IT infrastructure while leveraging their investment in processes and tools, allowing them to focus on their core business.
Client Site and Remote Infrastructure Services skills and roles
IBM Client Site and Remote Infrastructure Services offer a comprehensive and customizable suite of IT infrastructure services for managing your IT environment.
Depending on your requirements, IBM can also provide a dedicated on-site Service Delivery Manager. Using IBM operational skills and disciplines, the Service Delivery Manager would focus on day-to-day delivery of services and operational excellence. Benefits to be realized include:
• Process documentation
• Process improvement
• Management through metrics
• On-site management focused on continuous improvement
High Quality resources to meet your unique requirements
Clients measure our value by the skills and experience of our resources and our timely response to their requirements. Obtaining the right skill at the right place and time is a staffing challenge faced by most organizations. IBM has access to a wide range of skilled resources from across Canada, as well as from IBM Global Delivery Centres, and we tap into these skill pools to deliver the right solution to our clients - today and in the future.
Client Site and Remote Infrastructure Services deliver proven business value. For more information, please read the brochure , contact your IBM Account Representative or email IBM Staff Augmentation Services
