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If you need assistance with using the SCRT89 Record Utility please contact the IBM SCRT Support Team via email:
scrt@us.ibm.com
Please be sure to include all of the following information in any correspondance with the SCRT Support Team:
- Your name
- Your email address
- Your Company's name
- Your IBM Customer Number
- A description of the problem or question
- If you are experiencing technical problems running the program please be sure to include the SCRT89 Record Utility error message(s) from your SYSPRINT
The SCRT Support Team maintains business hours of 8:00am to 5:00pm US Eastern Time, Monday through Friday. We will normally respond to your question/problem within two business days, however, some complex issues may require more time to research.
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