Problems and Service for Java on z/OS

• Service Summaries for the product
• Problems checklist
  • hot links to the restrictions for the product
  • hot links to the pre-reqs for the product
  • a checklist for your set up
• Performance and tuningfor the product
• information about how to find known problems
• a link to the IBM Service Process
• a vehicle to report a new problem
• specific APARs

Service Summaries

• IBM SDK for z/OS, Java 2 Technology Edition, Version 1.4
• IBM 64-bit SDK for z/OS, Java 2 Technology Edition, Version 1.4
• IBM 31-bit SDK for z/OS, Java 2 Technology Edition, V5
• IBM 64-bit SDK for z/OS, Java 2 Technology Edition, V5
• IBM 31-bit SDK for z/OS, Java Technology Edition, V6
• IBM 64-bit SDK for z/OS, Java Technology Edition, V6

• PTF numbers and their build dates
• corresponding SUN SDK levels

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IBM SDK for z/OS, Java 2 Technology Edition, V1.4 (Java SDK 1.4)

Service for IBM SDK for z/OS, Java 2 Technology Edition (5655-I56) is available as individual PTFs or from the world-wide web. If the product is ordered, the current service level is included in the original product order. CBPDO and ServerPac can be used for product delivery.

To ensure proper delivery of automatic service, Subscription and Support (5655-I48) should be ordered.

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IBM 64-bit SDK for z/OS, Java 2 Technology Edition, V1.4 (Java SDK 1.4)

Service for IBM 64-bit SDK for z/OS, Java 2 Technology Edition (5655-M30) is available as individual PTFs or from the world-wide web. If the product is ordered, the current service level is included in the original product order. CBPDO and ServerPac can be used for product delivery.

To ensure proper delivery of automatic service, Subscription and Support (5655-I48) should be ordered.

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IBM 31-bit SDK for z/OS, Java 2 Technology Edition, V5 (Java SDK 5)

Service for IBM 31-bit SDK for z/OS, Java 2 Technology Edition, V5
(5655-N98) is available as individual PTFs or from the world-wide web. If the product is ordered, the current service level is included in the original product order. CBPDO and ServerPac can be used for product delivery.

To ensure proper delivery of automatic service, Subscription and Support (5655-I48) should be ordered.

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IBM 64-bit SDK for z/OS, Java 2 Technology Edition, V5 (Java SDK 5)

Service for IBM 64-bit SDK for z/OS, Java 2 Technology Edition, V5
(5655-N99) is available as individual PTFs or from the world-wide web. If the product is ordered, the current service level is included in the original product order. CBPDO and ServerPac can be used for product delivery.

To ensure proper delivery of automatic service, Subscription and Support (5655-I48) should be ordered.

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IBM 31-bit SDK for z/OS, Java Technology Edition, V6 (Java SDK 6)

Service for IBM 31-bit SDK for z/OS, Java Technology Edition, V6
(5655-R31) is available as individual PTFs or from the world-wide web. If the product is ordered, the current service level is included in the original product order. CBPDO and ServerPac can be used for product delivery.

To ensure proper delivery of automatic service, Subscription and Support (5655-I48) should be ordered.

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IBM 64-bit SDK for z/OS, Java Technology Edition, V6 (Java SDK 6)

Service for IBM 64-bit SDK for z/OS, Java Technology Edition, V6
(5655-R32) is available as individual PTFs or from the world-wide web. If the product is ordered, the current service level is included in the original product order. CBPDO and ServerPac can be used for product delivery.

To ensure proper delivery of automatic service, Subscription and Support (5655-I48) should be ordered.

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Problem checklist

When you have a problem, make sure you have verified the following information on your system:

•  Restrictions for the product

  • For the IBM SDK for z/OS, Java 2 Technology Edition, Version 1.4 see restrictions and other considerations (October, 2002)
  • For the IBM 64-bit SDK for z/OS, Java 2 Technology Edition, Version 1.4 see restrictions and other considerations (September, 2004)
  • For the IBM 31-bit SDK for z/OS, Java 2 Technology Edition, V 5 see restrictions and other considerations (December, 2005)
  • For the IBM 64-bit SDK for z/OS, Java 2 Technology Edition, V 5 see restrictions and other considerations (December, 2005)
  • For the IBM 31-bit SDK for z/OS, Java Technology Edition, V 6 see restrictions and other considerations (January, 2008)
  • For the IBM 64-bit SDK for z/OS, Java Technology Edition, V 6 see restrictions and other considerations (January, 2008)
• 
  
  

•  Prerequisites for the product

  • For the IBM SDK for z/OS, Java 2 Technology Edition, Version 1.4 see SDK1.4 prerequisites
  • For the IBM 64-bit SDK for z/OS, Java 2 Technology Edition, Version 1.4 see SDK1.4 prerequisites
  • For the IBM 31-bit SDK for z/OS, Java 2 Technology Edition, V5 see SDK 5 prerequisites
  • For the IBM 64-bit SDK for z/OS, Java 2 Technology Edition, V5 see SDK 5 prerequisites
  • For the IBM 31-bit SDK for z/OS, Java Technology Edition, V6 see SDK 6 prerequisites
  • For the IBM 64-bit SDK for z/OS, Java Technology Edition, V6 see SDK 6 prerequisites
• 
  
  

•  Checking your set up

  Can you get to your code? Verify that your class path is set correctly to allow you to access your code. Are you running the level of Java on OS/390 that you think you are?

  • For the Java 2, Technology Edition, see the post install information
  • For the IBM SDK for z/OS, Java 2 Technology Edition, Version 1.4 see Readme file
  • For the IBM 64-bit SDK for z/OS, Java 2 Technology Edition, Version 1.4 see Readme file
  • For the IBM 31-bit SDK for z/OS, Java 2 Technology Edition, V5 see Readme file
  • For the IBM 64-bit SDK for z/OS, Java 2 Technology Edition, V5 see Readme file

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Known problems

A first place to look for information on known problems is Common Problems on this website.

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The IBM service process

The IBM Service Process includes information about the service team, severity definitions, service terms and how to report a problem to IBM

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Report a Problem

If you have not been able to solve your problem with any of the prior information, report it to IBM.

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Specific APARs

This section will contain information about APARs that may be of interest to specific Java customers.

Notes:

1. Level 2 may be contacted for questions.
2. Non-SMP/E Java SRs can be downloaded from this website.
3. Equivalent SMP/E Java SRs (PTFs) are available through normal service channels.
4. The table will include an SRx if already available or iFix number if one is available.

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