IT Emergency Response Services (ERS)

Security Services

U.S. & Canada
Priority Code

Enable quicker response to and recovery from security breaches

IT security breaches can have devastating consequences for any business, resulting in operational disruption, data leaks, brand and reputational damage and regulatory complications. That’s why it’s more important than ever to have a security breach prevention and response strategy in place.


Our IT emergency response services (ERS) are subscription based and can provide real-time onsite support should a security breach occur. Our solution helps you:

How it works

ERS can also help you create and maintain a more effective preventive approach to reducing security breaches.

Understand the issues

Fortifying for the Future

Insights from the 2014 IBM CISO Assessment

2016 Cyber Security Intelligence Index

Get a better understanding of the current threat landscape.

2016 Cost of Data Breach Study

How do you deal with a data breach?

Assess. Respond. Prevent.

Q4 2014 X-Force Report

Learn about how the Internet of Things is bringing new opportunities and new threats

Understand the options

Data Breach Risk Calculator

Find out how much a data breach can cost your organization

Data Breach

An information resource for data breach prevention and response

Building a Security Operations Center

Learn how to optimize your security intelligence to better safeguard your business from threats

Security Incident Response Plan That Actually Works

Top ten mistakes which security organizations make with their Computer Security Incident Response Plans

Contact IBM

Experiencing a security breach? Call IBM's Emergency Response Services team now. Subtitle:  1-888-241-9812  (US) (001) 312-212-8034 (Outside the U.S.)