Total Enterprise Mobility Management Success
With millions of mobile devices managed on IBM MaaS360, we’ve learned what it takes to help transform businesses through the power of mobility and the cloud. Together with our customers, we put that knowledge into action to help ensure your MaaS360 solution not only meets your current enterprise mobility needs, but has been designed and deployed with your future needs in mind, too. After all, rapid change is a new normal, and flexibility is an essential component for achieving a faster return on investment ROI and a lower total cost of management.
Our experience, your IT operations, demonstrated success
With MaaS360 you can get up and running quickly, without the need to launch a big IT project or hire an army of consultants. IBM Security’s seasoned mobile operations professionals have worked with thousands of the most demanding and security conscious organizations worldwide to plan, configure and deliver security-enhanced mobility solutions to their employees with MaaS360. They bring together in-depth understanding of the MaaS360 Platform with hands-on knowledge of how enterprise mobility management is practiced at best-in-class organizations. As an IBM Security customer, you will have a dedicated Customer Platform Services professional from the start of your evaluation through deployment who will:
For more complex enterprise mobility environments, IBM Security offers professional services to help meet the specific requirements of any organization. Our team will work collaboratively with your organization through all your required phases:
As an IBM Security customer, you have access to a wide range of resources designed to help you when you have questions or experience any issues with MaaS360. Included with your MaaS360 subscription, IBM Security provides 24x7x365 premium support via phone, chat and email for all customers at no additional charge.
We also offer an online portal that features a robust support center including user guides, training videos, reporting manuals and FAQs.
Training and Education
IBM Security provides education and training services to fit your needs. Standard MaaS360 training for your administrators and help desk staff is provided at no charge during your implementation phase. Customized training for anyone in your organization can be delivered in person at your location, at the IBM Security Mobility Center of Excellence, or online. Training materials can be developed and delivered to meet your company's specialized needs.