Machine type-model or feature code by HSM version and platform
- Name, address, and telephone number
- Company name
- Host computer machine type and model
- Operating system and release level
- CCA release
- Your question or comment
- If possible, for any questions on Linux, the output from a run of the csu_snap utility. The csu_snap utility is provided with CCA on Linux for the IBM 4767 and IBM 4765.
- If possible, for any questions on Windows, the Windows System Event log for the time in question.