National Retail Services Center

The National Retail Services Center (NRSC) is a services group within IBM Retail Store Solutions that specializes in helping retailers minimize the time and risk typically associated with developing, customizing and integrating store-level solutions.

Typically, retailers engage the NRSC for help with software customization and projects that involve integrating existing and new software and hardware. Whether your in-house IT experts are unavailable or you need an IT partner with experience in a specific technology, the NRSC can work with your team to deliver the services that meet your needs.

The NRSC has deep technical and retail skills, with more than 60 IT specialists on staff representing more than 900 collective years of retail systems experience. The NRSC works in all retail markets and segments, with any size organization, and has a proven track record of successful engagements with both U.S. and international retailers. In fact, NRSC solutions are installed in more than 30,000 stores worldwide.

The NRSC helps retailers implement many different kinds of solutions delivered through IBM and IBM Business Partners. Solution components may include software products from IBM, IBM Business Partners or independent software vendors (ISVs); specialized software developed in customer engagements; hardware components from IBM or other providers, and/or enhancements to existing solutions.