IBM Intelligent Cashier Shrink Solution

Highlights

• Simplify front end loss prevention processes
• Deliver conclusive results to maximize loss recovery
• Leverage existing investments and surveillance hardware
• Improve loss prevention analyst productivity
• Pay-as-you-go financing option

Retail shrink is a complex and multifaceted problem for retailers. Global retail shrink has reached over $115 billion with front-end shrink at the point of sale accounting for approximately $40 billion.

Attempts to curb front-end shrink with sophisticated digital video surveillance systems and exception-based reporting have produced marginal results, at best. Exception-based analysis does not provide the granularity required to effectively stop shrink, and it relies on trends and patterns that can only produce after-the-fact detection. Methods like these also completely overlook shrink resulting from operational inefficiencies, lack of employee training, policy violations and poor execution of sales promotions.

POS and external data align with video in real-time

IBM Intelligent Cashier Shrink Solution, featuring Hawkeye Advanced Video Audit Solution by Agilence, gives retailers the ability to monitor, identify and dramatically reduce front-end shrink. By matching item-level detail from point of sale (POS) transactions with frame-by-frame video, it detects shrink that current exception-based reporting tools miss. This allows retailers to not only identify more instances of fraud, but also to identify other sources of shrink, such as packaging, pricing, promotional, and operational problems, that are not written to the transaction log (Tlog).These can only be discovered by integrating each line-item scan with a corresponding frame of video and having a powerful query tool to root out the causes of these losses.

Ultimate POS loss prevention surveillance

Time-stamped video enables analysts to view more transactions per day. It also delivers more conclusive results and produces more prosecutable events each year. Live alerts sent by email and phone to store officials can stop shrink even before it occurs. Anytime, anywhere access to all the data, all the video, all the time provides an unparalleled level of loss prevention. It allows integrated reporting of data, images and auditor’s comments with superior granularity of images and data, down to images of individual receipt. Clients see sustained shrink reduction and up to a six to one ROI in less than twelve months. With IBM’s financing options, the loss prevention solution can virtually pay for itself along the way.