Services

IT expertise for retail

The Toshiba Worldwide Services organization is a team of retail experts within Toshiba Global Commerce Solutions who specialize in developing, customizing and integrating store-level technology and business solutions. Retailers engage with Toshiba Worldwide Services knowing they will minimize the time and risk typically associated with integrating existing and/or new software and hardware.

Whether we work along with your in-house IT experts, or you need an IT partner with experience in a specific technology, we can help deliver the services that meet your needs.

Critical IT expertise for retailers

Our services group has deep technical and retail skills, with more than 100 worldwide IT specialists on staff representing more than 900 collective years of retail systems experience. Specialists work in all retail markets and segments, with any size organization. We have a proven track record of successful engagements with both U.S. and international retailers. In fact, you can find our solutions installed in more than 30,000 retail stores worldwide.

Solution components may include Toshiba software and products from our business partners or independent software vendors (ISVs). The services team helps implement specialized software developed in customer engagements; Toshiba hardware components or other providers, and/or enhancements to existing solutions.

Improve productivity

• Many POS applications can be customized with icon-driven GUIs that make it easier for employees to complete transactions faster and can help eliminate errors.
• Implementing self checkout enables retailers to serve more customers at the front-end while freeing up staff to provide customer service in other areas of the store.
• Connecting operational store systems to centralized ERP systems provides decision support applications with timely data.
• Touchscreen interfaces for the POS allow faster employee training, which eases the pain of sales associate turnover and helps reduce training costs.

Operate securely

• Toshiba Global Commerce Solutions has a reputation for implementing high performance retail solutions that with scalability and fault-tolerant resilience.
• The services group has the expertise required to install a variety of solutions that require increased security, including those that use wireless technology or that handle sensitive data such as payment, loyalty and pharmacy applications.