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Shrink generally accounts for about one to three percent of a store’s retail sales. That amounts to billions of dollars per year across the industry. These losses obviously have a significant impact on retail margins.
To combat this growing challenge, IBM offers industry-leading loss prevention solutions that integrate with your existing point of sale, self checkout, and digital video surveillance systems. Combined with a team of seasoned loss prevention experts, IBM can rapidly deliver a solution to help reduce shrink that can begin delivering ROI within weeks of installation.
Simplify cashier shrink and fraud detection
Digital video surveillance systems used by retailers to scrutinize store operations create megabytes and terabytes of digital data that traditionally has been very difficult to associate with point of sale data. Which and how much video to pull back to find one offending incident is often a guessing game. Even the best auditors can only look at 20 – 30 incidents per day when using video that is not synchronized with POS transactions.
IBM Cashier Shrink Solution featuring Agilence Hawkeye 3.3 is the first loss prevention solution to perfectly synchronize video surveillance with line-item time stamps in each transaction. The new, patented solution provides a real-time view of individual cashier stations, the transaction data and a time stamped store video of the activity around the area.
Turn bottom-of-basket loss to profit
IBM and Evolution Robotics Retail, a global leader in visual pattern recognition (ViPR®) technology, have come together to deliver a total solution to reduce bottom of the basket (BOB) shrink featuring LaneHawk.
Using a robotic camera and patented ViPR software, LaneHawk enables fast, accurate, item-level identification of shoppers’ BOB items. When the LaneHawk system identifies a BOB item, the cost of the item is added to the checkout transaction in real time — capturing the losses as they occur — not after the unpaid for products leave the store.
The LaneHawk solution is part of the IBM SurePOS ACE and IBM Supermarket Application and available through IBM and the IBM National Retail Services Center (NRSC). The total solution includes everything grocers need to minimize BOB loses — from hardware and software to consulting, site design, installation and integration, deployment, service and support. Currently over 3,500 retail grocery stores are under contract to deploy this powerful, yet cost effective solution because of the quick ROI and proven results.
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