Food service & hospitality

The IBM SurePOS™ 500 Series offers the performance, durability and sleek, compact design required in food service and hospitality. Offered with innovative infrared touchscreen technology for ease of use, the virtually tool-less design makes service fast and easy. Exclusive IBM Retail Systems Management enables centralized control to increase efficiency and lower IT support costs.

Sleek, compact kiosks offer a dynamic, interactive experience to customers.

The IBM SurePOS 300 Series is the most cost-effective distributed POS system in the IBM portfolio. With processing power up to 2GHz for exceptional performance, this space-saving system features thick-client or thin-client configurations, an open platform for OS and application software and reliable, retail-hardened design for longer equipment life.

Combines award-winning, sleek design with cost-saving technology to create a perfect POS solution for mid-sized food service and hospitality businesses. The compact system takes up very little counter space, features a built-in touchscreen and has been tested to withstand spills, grease, heat, and other harsh treatments often common in fast food, casual dining, fine dining, cafeterias, stadiums, pubs, bars, hotels, resorts and casinos. Solution includes the IBM SurePOS 500 with integrated magnetic stripe reader (MSR), IBM printer and cash drawer. (Configurations may vary by country.)

IBM touchscreen displays incorporate infrared technology to help improve image quality and maximize accuracy in user interaction. By reducing glare, these displays help increase visibility in brightly lit food service environments. Because the touchscreen's fixed optical alignment lasts throughout the life of the display, no time-consuming recalibration is necessary. These products are durable and sealed to help protect against the inevitable spills in food service. You can also choose non-touch, flat panel color displays.

IBM Business Partners provide expertise and specific knowledge sets required to develop highly customized and targeted software for food service and hospitality retailers worldwide. These applications enable you to integrate a wide range of capabilities at the POS to help enhance customer satisfaction, improve information capture, and increase table-turn. They also include Ready for IBM Retail Store Innovations solutions pre-tested for use with IBM POS and IBM Kiosk technologies.

The IBM Retail Environment for SUSE Linux (IRES) is a service and support offering from IBM for the SUSE Linux distribution. SUSE provides and distributes the Linux operating system, which has been optimized for retail and includes a support and maintenance model designed to work with IBM point-of-sale and self service systems.

IBM Store Integration Framework provides a reliable, store-level Web services architecture that helps connect consumers and employees to critical information in real time. Based on open industry standards, the Framework provides the integration infrastructure for adding new software and hardware capability in the store.

IBM Data Integration Facility, a component of the Store Integration Framework, allows retailers to leverage realtime sales data for system-wide analysis.

The National Retail Services Center (NRSC) is a services group within IBM Retail Store Solutions that can help retailers not only implement a vision and roadmap for transforming business, but also help minimize the time and risk typically associated with customization and complex solution integration. The NRSC specializes in integrating and implementing store-level solutions delivered through IBM and IBM Business Partners.

Whether you have an urgent situation or need routine maintenance, our service engineers provide fast, responsive assistance that can help keep your locations operating at peak productivity.

This team of retail-focused specialists can deliver up-front planning as well as play a key role in the execution of incredibly varied and complex e-business solutions in your stores.

IBM Global Financing is an attractive option for Food Service and Hospitality retailers who need to overcome budget constraints. This group can help you reduce initial capital outlay and afford a more comprehensive solution.

We maintain a diverse global network of authorized IBM Business Partners who can deliver the customized software and services many food service and hospitality retailers need to compete effectively.