To satisfy the demands of this economy’s savvy, well-informed shopper, retailers—especially those with multi-format departments or chains of stores—are looking for ways to attract new customers and grow existing customers into advocates. Toshiba VisualStore Suite V5.2 provides a set of modular selling and promotions tools that extend feature-rich, front-end checkout capabilities to POS and self-service devices through every corner of every store—all while controlling costs and improving operations.
Drive a smarter customer experience
With Toshiba VisualStore Suite V5.2, retailers can engage and energize customers to shop by delivering better service and better access to information through smarter sales associates and a variety of touch-points in the store. VisualStore integrates sales, services and promotions into the customer relationship management (CRM) process so that shoppers receive a personalized experience. The versatile, modular solution provides a unified platform that enables customers to reserve items, buy and sell second hand goods and electronics/media, search for fashions by size and color, and more. It allows new marketing strategies to reach stores rapidly and makes cross selling opportunities more visible. As a result, sales opportunities are maximized, checkouts are simpler and faster, customers are satisfied and their loyalty to your brand grows.