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IBM Support for SUSE Linux Enterprise Point of Service (SLEPOS) 11

Provides Single Point of Contact support capabilities

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Highlights

  • Provide single point of contact support for customers running SLEPOS 11
  • Single point of contact means one focal point
  • 24x7 support available
  • IBM works directly with Novell to resolve issue

Customers can streamline their Novell® platform support with IBM’s newest service offering. This subscription support makes IBM the single point of contact to customers running SUSE® Linux® Enterprise Point of Service (SLEPOS) 11 on IBM point-of-Sale (POS) and AnyPlace™ Kiosk hardware1. Customers initiate one contact and IBM can manage support issues across the solution stack, provide a single interface to the customer and resolve issues directly with Novell without need for involvement by the customer.

1For a complete list of specific IBM POS hardware that is YES CERTIFIED with Novell, please check the Novell YES CERTIFIED Bulletin Search at http://developer.novell.com/yessearch/ (link resides outside of ibm.com) (search on the appropriate key word, e.g., SurePOS or AnyPlace) for the most recent information.

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