Retail Systems Management

• Helps lower total cost of owner-ship by improving the efficiency of systems and application deployment in stores
• Decreases downtime through proactive monitoring for store device availability, threshold performance and utilization across one store or multiple stores
• Leverages open standards and the IBM Store Integration Framework offering to ease deployment of store systems management, software and hardware solutions
• Is complimentarily available via Internet download for IBM hardware customers

Remote Management Agent
Remote Management Agent is part of an end-to-end systems solution that empowers retailers to manage their store environments more competitively. It allows you to perform remote configuration, software distribution, proactive remote monitoring, asset tracking, diagnostic and problem determination down to the device level — all while enabling enterprise integration to IBM and other vendor systems management solutions. Remote Management Agent helps quickly and easily implement new technologies. Helps improve IT staff productivity. Establishes a common control point for all your store devices. And helps lower total cost of ownership for your IT systems.

Key features
Remote Management Agent enables capabilities to manage today’s stores and next generation stores. Remote Management Agent is available at no additional charge as part of the IBM Retail Store portfolio, including POS, self checkout, kiosks, mobile tablets, printers and devices.