Retail Systems Management

• Helps lower total cost of ownership by improving the efficiency of systems and application deployment in stores
• Decreases downtime through proactive monitoring for store device availability, threshold performance and utilization across one store or multiple stores
• Leverages open standards and the IBM Retail Integration Framework to ease deployment of store systems management, software and hardware solutions
• Is available at no additional cost via Internet download for IBM hardware customers

Remote Management Agent

Remote Management Agent is part of an end-to-end systems solution that empowers retailers to manage their store environments more competitively. It allows IT staff to perform remote configuration, software distribution, proactive remote monitoring, asset tracking, diagnostic and problem determination down to the device level — all while enabling enterprise integration to IBM and other vendor systems management solutions. Remote Management Agent helps quickly and easily implement new technologies; helps improve IT staff productivity; establishes a common control point for all your store devices; and helps lower total cost of ownership for store and enterprise IT systems.

Key features

Remote Management Agent enables retailers to manage today’s stores and next generation stores. Remote Management Agent is available at no additional charge as part of the IBM Retail Store portfolio, including SurePOS point-of-sale solutions, self checkout, AnyPlace Kiosks, SureMark printers, and other IBM devices.