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Remote Management Agent

  
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Features and benefits
Feature Benefits
Allows remote configuration Enables you to add new stores and devices quickly as business requirements change, with minimal impact on staffing needs.
Streamlines software distribution Helps minimize the complexity of new systems and application deployments in stores and accordingly help improve the IT staff processes and efficiency. Gives you the ability to make cost-effective, commercially competitive changes in one store or in hundreds.
Enables proactive remote monitoring Decreases downtime through monitoring for store device availability, threshold performance and utilization across one store or multiple stores.
Enhances asset tracking Enables retailers to achieve end-to-end system management of retail devices and applications
Offers diagnostic and problem determination Decreases downtime and IT costs, enhancing customer satisfaction, employee productivity and revenues.
Provides enterprise integration Lowers total cost of ownership by providing efficient systems and asset management and faster, easier deployments across the store and retail environment.

 
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Solution components

Retail Systems Management

Remote Management Agent

IBM Director Retail Extensions

Websphere Remote Server