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Highlights

A satisfying store experience helps create Advocates… consumers who have increased spending with their primary retailer by 31% over the last two years.3

Now more than ever, consumers are looking for differentiation when choosing their retailers. They expect a higher level of satisfaction—better service, better prices, better quality and convenience. Access to product information and fast, accurate transactions, performed by capable, informed employees are vital to a positive experience and help promote customer loyalty.

1. Infrared touchscreen and Light-Path Management on Model 566 only
2. Deep sleep is defined as “suspend to RAM” (random access memory), meaning the power supply is in a reduced power mode
3. The IBM Institute for Business Value Study, IBM Global Services 2008

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