Skip to main content

IBM SurePoint Solution displays

Tab navigation

Tab navigation

 
 IBM SurePoint solutions at a glance
Product name Sure
Point™
2WD		 Sure
Point™
2GD		 Sure
Point™
2WB		 Sure
Point™
2GB		 Sure
Point™
5WB		 Sure
Point™
5GB
Model number
— Touch		     4820-
2WB		 4820-
2GB		 4820-
5WB		 4820-
5GB
Model number —
Non-touch		 4820-
2WD		 4820-
2GD		        
Screen size 12.1" 12.1" 12.1" 12.1" 15" 15"
Resolution 800x
600		 800x
600		 800x
600		 800x
600		 1024x
768		 1024x
768
Model
color		 Pearl
white		 Iron
gray		 Pearl
white		 Iron
gray		 Pearl
white		 Iron
gray
Backlit bulb High
contrast		 High
contrast		 High
bright-
ness		 High
bright-
ness		 High
bright-
ness		 High
bright-
ness
Power requirements 12W typical/
17W max		 12W typical/
17W max		 15W typical/
20W max		 15W typical/
20W max		 23W typical/
29W max		 23W typical/
29W max
Connectivity
Video interface
  • Analog
Touch interface
  • Powered USB, standard USB or RS-232
Optional mounting features
Mounting stands
  • Integrated mounting stands: IBM SurePOS 700, IBM SurePOS 4694, IBM SurePOS 500 (second display)
  • Weighted distributed base: Short or tall distributed mounts
  • VESA-compliant adapter
Optional I/O devices  1
Magnetic stripe reader (MSR)
  • Three track or JUCC
Manager keylock
  • 2-position programmable
Keypad/MSR  1
  • 32-key programmable keypad with MSR
Physical dimensions and weight
Maximum dimensions (WxDxH)
  • 12 inch: 12.6x2.1x10.6 inches (321x53x269 mm)
  • 15 inch: 15x2.1x12.4 inches (382x53x314 mm)
MSR
  • Adds 1.7 inches (43 mm) to the width of the display
MSR and keypad
  • Adds 4.4 inches (112 mm) to the width of the display
Weight
  • 12 inch: 4.8lbs (2.2 kg)
  • 15 inch: 7.5lbs (3.4 kg)
Software
Operating systems supported  2
  • IBM 4690 OS Version 4 or later
  • Microsoft Windows Embedded for Point of Service
  • Microsoft® Windows® 2000
  • Microsoft Windows XP
  • Microsoft Windows XP Embedded
  • IBM Retail Environment for SUSE Linux
  • IBM PC DOS 2000
Drivers supported
  • OPOS
  • JavaPOS
Services
Warranty service  3
  • One year depot or on-site service
Technical support
  • 24x7 phone support (during warranty period)  4 and Web-based help

Back to top

 
  1. Nontouch models 2WD and 2GD cannot be configured with optional I/O devices.
  2. An operating system is not included and can be purchased separately.
  3. For a copy of the terms and conditions of IBM's Statement of Limited Warranty, please contact your IBM representative or authorized reseller.
  4. Technical support response times may vary.

We're here to help

Easy ways to get the answers you need.

Get help finding an IBM Business Partner
1-866-348-3454
North America


Related offerings