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United States A-Z listing

Please select one of the commodities below that best describes your product and/or service.

Under General Procurement, a description of each Procurement commodity is provided.

Under Production Procurement, a description of a Procurement commodity is provided for you to select the commodity that best describes your product and/or service.

General Procurement

Business services:The The business services council consists of five unique and distinct sub-commodities: (1) Professional services, which includes business and information technology (IT) consulting, incentives (IBM Business Partners), marketing professionals (sales and support staff), translation (foreign language), and certification (ISO and UL). For technical sub-contracting, such as programmers, engineering consultants, customer engineers, technical writers, program managers, and systems analysts, go to Technical services. For adminstrative services, such as secretaries and clerks, go to Complementary workforce; (2) Education services, which includes online Web-based learning, purchasing of CD-ROMs for computer based learning, instructor-led classes, design and development of e-learning and instructor-led class materials, classroom rentals, and purchasing of course materials; (3) Human resource (HR) services, which includes HR consulting, HR program/benefit administration, recruiting, outplacement, medical services, health/welfare-related benefit procurement delegated to HR; (4) Market intelligence, which includes custom research, secondary research, access to proprietary data online, list brokers, list maintenance, and analyst relations procured through outside suppliers; and (5) IBM business insurance, which includes property and liability insurance to sufficiently cover IBM’s operational risk. Coverage includes professional, general, auto, and aviation liability insurance. In addition, worker compensation insurance is purchased to cover IBM employees that suffer work-related injuries.

Complementary workforce: The Complementary Workforce (CWF) Council establishes and maintains relationships with suppliers who provide administrative, manufacturing, customer care center, and financial output services (contractors that augment the needs of IBM and its customers). Requirements in the U.S. are supported by several global, national, regional niche, and diversity suppliers. Services procured are temporary administrative staffing on a global basis, including secretarial, general administrative, receptionist, procurement support, call center, light industrial, and financial output services. Currently, IBM has no plans to expand its complementary workforce supplier base.

Connectivity: The Connectivity Global Council works with suppliers that provides the following products and services: (1) Network equipment services and maintenance: Routers, switches, hubs, modems, wireless, WAN (Wide Area Network) equipment, and associated services; (2) Converged communications equipment, services and maintenance, installation and services of VoIP, PBX exchanges (Private Branch Exchange), telephone sets including headsets, voice managed services, MAC (Moves add and Changes) VoIP (Voice over Internet Protocol) hardware and phones and Session Initiation Protocol (SIP); (3) Infrastructure installation services: Cabling solutions for voice and data networks including the design, physical installation, integration of services; wireless services, equipment; security installation services including cameras, access devices, DVRs (Digital Video Recorder) and new technology; (4) Power protection equipment: Single phase Uninterrupted Power Supplies (UPS) and services to protect computer and network equipment from outages caused by power spikes, surges, and blackouts.

Facilities design and construction: The Facilities Design and Construction council (FDC) is chartered with establishing a global strategy and the resulting supplier relationships to fulfill requirements for IBM internal needs, Global Process Services, and resale activity supporting Global Services site and facilities as follows:

Facilities management and operations (FMO): Responsible for sourcing all services and suppliers that are used primarily to maintain the appearance, safety, or environmental standards of a facility. The primary area of Facilities Management (FM) is an integrated multi-disciplinary field devoted to the coordination of space, infrastructure, people, and organization. FM also facilitates a much wider range of activities which are often referred to as non-core functions. These are outlined below and vary from one business sector to another. FM has become a highly competitive area and is subject to continuous innovation, development, and technology where organizations are under pressure to reduce costs and add value to the core business. The FMO Council's primary clients are the real estate organizations for both IBM and IBM's customers. For clients, we provide end-to-end sourcing solutions across the FMO area. The FMO Council comprises the following broad categories:

Hardware maintenance and services: The hardware maintenance and services council works with suppliers to augment IBM's own maintenance and service capabilities. For hardware maintenance, we work predominantly in the fixed cost maintenance agreement arena with suppliers that have extensive product and geographic scope. Services included in our scope are IMACs (moves,adds,changes), break/fix, and similar hardware-related activities. We do not support consulting, network services, software, internet services, parts refurbishment, etc. Our strategy is to drive our requirements through suppliers that deliver the highest quality services at the most cost effective rates. Primary considerations for new suppliers are breadth of product coverage capabilities, true direct service capabilities on a national level and extended service, level capabilities up to and including 7x24 coverage with two-hour response. Strong parts logistics is also a must, with the ability to provide parts coverage in all locations and at all service levels. Certified MWBE (minority,women owned business enterprise) suppliers may apply for adjusted selection criteria.

Information technology (IT) equipment: Copiers, facsimile (FAX), audio/visual (AV) equipment (maintenance), mail processing/document handling equipment (maintenance), VCRs, televisions (TVs), cameras, and network print management services. Desktops, laptops, servers, printers, personal computer (PC) associated peripherals, hardware configuration (hardware integration/software transfer), memory (does not include hardware components utilized in the manufacture of IBM products, maintenance, or technical services solutions), automatic teller machines (ATMs) with associated services, kiosk hardware, radio frequency identification (RFID) equipment, and life cycle management (LCM) services.

Marketing communications: The council purchases items that promote the brand image and sales of IBM products and services. Advertising, demand generation, and direct marketing are handled by an Agency of Record, Ogilvy & Mather, and Ogilvy One. At this time, no new agencies will be added for this business. Lead Generation is handled by a Global contract, and no additional suppliers are being added at this time. Public Relations is handled by two Agencies of Record, and no new agencies will be added to this business. Marketing collateral and sales promotions design and content are under contract with a limited number of suppliers. IBM currently has a global logo merchandise catalog program with no plan to increase the number of licensed logo merchandise suppliers. George P. Johnson Corp. is the Agency of Record for marketing events. Creative, sales enablement, and recognition events are managed within a small group of contracted event suppliers. No additional suppliers are being added at this time. Print Services supports the post design of offset and digital printing, Raw Media, fulfillment lettershop, standard and custom forms, and offsite reprographics.

Software: The software council handles licensing of third-party software for internal use, resale, or outsourcing customer use. This includes both commercially available software (whether modified or not) and custom-developed software. Licensing is dependent upon the requirements and needs of our internal IBM clients and IBM outsourcing engagements. IBM's strategy is to drive requirements through selected suppliers who deliver significant competitive advantage in both price and business terms to IBM and provide consistent high quality products supports by performance metrics.

The following is not supported by our software council: Marketing and development relationships, equity and acquisition proposals, joint venture proposals, technology submissions consisting of patents and white papers, any ideas relating to IBM products and services and works-for-hire (technical services).

Technical services commodity: Technical Services Commodity: IBM made a strategic decision to fulfill U.S. technical contractor requirements through a core supplier program. Consideration for core status is occasionally given through performance as a sub-tier partner with one of the core suppliers. The core suppliers are required to flow the terms of their contract with IBM down to sub-tier firms and will submit potential sub-tiers via the "Supplier Subcontractor Nomination Form" to facilitate the timely assessment and registration of the sub-tier. One way to demonstrate that you should be considered as a core supplier in the future would be through performance as a sub-tier partner with one of the core suppliers. Interested suppliers are requested to contact one of the core suppliers directly to form a sub-tier relationship. For further information including contact information for the core program, send an E-mail to

Telecommunications: The telecommunications council can be divided into three major categories: 1) wireline, 2) wireless, and 3) managed network services. Under wireline services, you can find products and services such as voice (local, long distance, etc.) and other services such as audio and video conferencing and net conferencing. The other major sub-category under wireline is "data." Within data, you will find services and products such as Frame Relay/ATM/MPLS, etc. Mobile phones, calling cards, and pagers, etc., can be found under the wireless category. Finally, under the managed network services category, you will find routers, switches, hubs, and different services such as monitoring, maintenance, and hard and/or soft moves add changes.

Travel: The travel council strives to provide the lowest cost, best-in-class travel solution anywhere in the world within the boundaries of the IBM corporate travel policy that differentiates the IBM traveler and optimizes the travel process through e-travel industry solutions, from travel reservation enquiry, and other on-the-go travel features, through to expense reimbursement. The travel council consists of six sub-commodities: 1) Airlines; 2) Corporate cards; 3) global financials; 4) ground transport; 5) hotels; and 6) travel agency.

Production Procurement

Actives, optics, passives components: Include transistors, FETs (field effect transistor), diodes, rectifiers, crystals, oscillators, inductors, ferrites, capacitors, magnetics, circuit protection devices, relays.switches and resistors."AOP Council does not manage relationships with component brokers and/or distributors”

Build to specification: Build to specification parts such as non-product parts and sub-assemblies designed and fabricated from an IBM drawing (e.g., fixtures, equipment spares, shipping trays, and containers, jigs, dies, pallets and machine shop services.)

Contract manufacturing and fulfillment procurement council: Fulfillment for IBM finished systems, options, and Field Replacement Units (FRUs) to IBM customers where IBM retains ownership of the intellectual property.

Electronic card assemblies: The finished product that a contract manufacturer (CM) ships to IBM. CMs take a printed circuit board (or raw card), places components on it (such as memory, AOP (actives/optics/passives), logic, etc.), then test the assembled product per its requirements prior to shipping to an IBM plant (or in some cases, another CM) for assembly into one of our products ( z-Series, server, etc.)

Electronic components

Interconnect and optics: Connectors (high performance, power, sense, LGA's, etc.); Cables (high performance, power, sense signal, flex cable assemblies, mechanical & molded line cords); Optics (transceivers and fiber optic cables)

Logic, Central Processing Units (CPUs), chipsets: x86-based central processing units (CPUs) predominantly industry standard Intel and AMD processors and the corresponding system logic chipsets that support those processors. It supports multiple IBM brands ranging from low-end server to storage even retails solutions.

Logic-standard and custom: Application specific integrated circuit (ASIC), programmable logic devices/field programmable gate arrays (PLD/FPFG), linear-analog devices-power/thermal management, voltage regulation, audio, vendor transistor logic (VTL), timing solutions-clocks, frequency synthesizers, micros-microcontrollers, application specific standard products, networking, and communications.

Mechanical parts: Made up of parts and assemblies from fabricated metal, injection molded plastic, machined operations, and castings. Examples of parts/assemblies which are part of this council's responsibility are: frames, covers, chassis, brackets, HDD (hard disk drive) trays, CEC (central electronic complex) cages, and rack slides/kits.

Memory: Memory semiconductor is used to store data electronically.

Networking and communications products: Sourcing and procurement of networking communications products (switches, adapters, HBAs, HCAs, RAID etc.) in support of IBM Systems and Technology Group's customer solutions. These products span all communication technologies, to include ethernet, infiniband, and fibre channel.

Original Equipment Manufacturing (OEM):

Packaging: Products/services used for the protection of products such as corrugated boxes, cushions, foam, and tape.

Platform: Consists of mechanicals, power supply, thermal, and interconnect commodities.

Power: Power supplies, bulk power, DCA's, motor drive assemblies, VRM's, power modules.

Printed circuit boards: Printed wiring boards. Various PCBs ranging from low- to high-end technology. Boards span all divisions within IBM.

Semiconductor materials: 200/300 millimeter bulk and silicon on insulator (SOI) (product, test, monitor, and reclaim) wafers and other specialty gases and raw materials used for R&D and production of semiconductor and electronic packaging products.

Service Parts Procurement and Warranty (SPPW): Service Parts Procurement and Warranty (SPPW) supports business hardware services offered by our primary customer, Technical Support Services (TSS), and its internal service provider, Service Parts Operations (SPO). These service offerings are broken down into four categories: 1) IBM Logo Hardware Business Services; 2) New Business Opportunities; 3) Multi-Vendor Services (MVS); and 4) Advanced Business Models (e.g., depots, commodity logistics center (CLC)).

Storage devices and peripherals: Electromechanical and solid state storage units such as hard drives, solid state drives, optical drives, Nand flash, flash keys, and peripherals such as keyboard/mice units, video monitors, uninterruptible power supplies (UPS), power distribution units (PDUs), keyboard/video/mouse terminals (KVM), shipgroups, and publications.

Thermal (cooling) devices: Consists of all methods of cooling or thermal management of IBM products. Types of thermal devices include: heatsinks, fans, fan-sinks, blowers, modular refrigeration units (MRU), evaporators, cold plates, modular water units (MWU), heat exchangers, liquid cooling components, and manifolds.