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Getting started


How to access WOI?
Please click on the link that says My Portal, My Functions on the Supply Portal page.

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Please enter your user ID and password in the window that appears and click on ok.

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(If you enter the system for the first time, you will be presented with the terms and conditions for the Supply Portal. Please accept them by clicking on the button that says I Accept at the bottom.)

On the My Portal, My Functions page please click on the Web Order and Invoice link at the bottom of the screen listed under the Applications.

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If you enter the system for the first time, you will be presented with the Terms and Conditions for the Web Order and Invoice Application (WOI). Please accept them by clicking on the button that says I Accept at the bottom and then please confirm acceptance on the next page.

How to update the Supplier Profile?
Please click on the Supplier Profile link on the left-hand side in the blue navigation column. When the profile is set up it means that you will get an e-mail alert when a new a new purchase order arrives, when a purchase order is changed, when an Invoice is rejected, when you receive a remittance advice to name a few.

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You will see a page similar to the image below. Please follow the steps below to update the supplier profile.

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Step 1: The first drop down box has your Supplier number. Please click on the drop down box and select one of the supplier numbers. If you only have one number they just select that one number, if you have more than one supplier number, please select one of the numbers repeat the process of setting up e-mail alerts for the other numbers.

Step 2: Select the drop down box that says Set GMT offset and select your appropriate time zone.

Step 3: Set the radio button under Set e-mail Alerts to Yes, and enter the e-mail addresses of any individuals that need to get notifications from IBM. If there is more than one e-mail address please separate them with a comma and a space.

Step 4: Click the button that says Save profile changes and confirm the changes. You can change this information at anytime.

How to change the password?
Click the Change password link in the blue navigation column on the left hand side.

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Insert your User ID and the password you want to change, create a new password and verify it. Then please click the Submit link to submit your password change request. You will receive a confirmation message. For possible password choices, consult the link guidelines for IBM IDs and passwords.

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What to do if you have forgotten your password?
Please click the Forgot password link in the blue navigation column on the left hand side.

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On the next page please insert your User ID and click on the Continue button.

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On the following page you will need to answer the Security question you registered, create a new password and verify it. Then please click on the Submit button. The system will process your request and you will see a confirmation message. For possible passwords please consult the link guidelines for IBM IDs and passwords.

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What to do if you cannot change the password and cannot answer the security question?
In such cases please register a new user ID and password and communicate it to the Helpdesk. You will have access to your portal with the new User ID within 24 hours.

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