 Global Procurement >
Ombudsman-Supplier relations
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The purpose of the Ombudsman Office is to provide an avenue for suppliers and others to address procurement-related concerns and issues that, for any reason, cannot be resolved satisfactorily through normal business channels.
As an objective and impartial organization, the Ombudsman assists in resolving procurement-related concerns and issues. The intent of the Ombudsman Process is to foster more open,effective, and productive relationships with our suppliers. If you have a concern, we want to hear from you.
Do your best to define your concern. Then raise the concern to whomever you feel most comfortable: Local IBM Procurement or The IBM Ombudsman.
The IBM Global Ombudsman has representation worldwide including the United States, Canada, Latin America, Europe, Africa, Asia Pacific, Australia, and the Middle East.
Concerns will be handled promptly with care, respect, and sensitivity.
The Ombudsman feedback form is currently unavailable. Please contact the respective geographic Ombudsman. See list below.
Eric Haft
3039 Cornwallis Rd
RTP, NC 27709, USA
Phone: 919-543-5556
Tie Line: 441-5556
Within the US and Canada: 800-233-3073
All Others: 1-919-543-5856
Eric Haft
IBM U.S.
Phone: 919-543-5556
Tie Line: 441-5556
Alex Sansky
IBM U.S.
Phone: 561-807-3581
Tie Line: 268-1195
Jim Gonzalez
IBM U.S.
Phone: 877-322-8915
Tie Line: 349-7994
Yukinobu Sakamura
IBM Japan
Phone: 81-3-5563-5786
Alex Sansky
IBM Korea
Phone: 561-807-3581
Tie Line: 268-1195
Pauline Lo
IBM Greater China Group (GCG) and ASEAN
Phone 886-28723-9839
Tie Line: 849-9830
Marita Hutchins
IBM Australia and New Zealand
Phone: 61-3-9626-6644
Pradeep Gupta
IBM India
Phone: 91-124-463-5160
Michael Bourne
IBM Canada
Phone: 905 316 2365
Marta Denkova
IBM Europe
Phone: 359-2-403-9507
Alberto Lucena
IBM Argentina
Phone: (5411) 4898-4408
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