IBM Global Procurement purchases goods and services through three major areas: General Procurement, Systems Production Procurement and Technology Group Procurement.
Table of contents
General procurement
Business services
Consulting/professional services performed in the areas of business consulting, market intelligence, education, and Human Resources benefit and support programs.
Complementary workforce services
All services that primarily require administrative or clerical activities to be performed by a contractor such as temporary staffing for call centers, help desk, mail rooms, reproduction services, graphics, drafting or other temporary administrative services.
Connectivity
All networking hardware and services including networked storage and wireless LAN, copper and fiber optic cabling materials and installation services, telephone hardware and services, and uninterruptible power supplies.
Enterprise services
The Enterprise Services Councils are chartered with establishing a global strategy and the resulting supplier relationships to fulfill requirements within IBM internally for the following:
- Facilities management and operations (FMO): Operations and facility maintenance services, cleaning (building structure, elecrical, safety, mechanical, and plant equipment maintenance, cleaning/housekeeping, grounds, and general infrastructure services) for office projects and data center/manufacturing projecs. Also provision of security, environmental, maintenance repair operations (MRO), office supplies, and cafeteria.
- Facilities design and construction (FDC)
Information technology (IT) products, services, and maintenance
Information Technology (IT) equipment hardware and maintenance, including; UNIX, storage, Automated Teller Machine (ATM)/Kiosk, point of sale (POS), Radio Frequency Identification Devices (RFID), Wintel, peripherals, business equipment hardware (including audio visual, mail, copy/fax, and television/video cassette recorder devices), and other IT-related services solutions (including managed network print, Life Cycle Management (LCM), and Pre-delivery preparation (PDP).
Marketing communications
Services in support of internal and external communications, marketing and advertising such as guest speakers, entertainment, public relations, video production graphic design for media presentations, advertising, awards/gifts, promotional items with the IBM logo, article writing, meeting/event coordination and trade shows.)
Print services
Print services include multicolor printing, brochures, pamphlets, catalogs, annual report printing, printed graphics, all web and sheet-fed offset printing (1&2 color documentation, multicolor marketing material, forms, labels, packaging and catalogs), digital/xerographic (POD or bulk copy 1
color pubs and short run 4 color marketing material), CDs and all paper used in the production of printed material.
Software
- Commercially established catalog software to be used on PC/workstation, midrange or mainframe systems for both internal use and resale. This does not include any programming or works-for-hire.
- Custom software which is not generally available and which is either expressly developed for and/or licensed to IBM for incorporation into IBM's products, services, or solution offerings.
- Developer-provided maintenance services associated with licensed software.
Telecommunications
Local and long distance phone services (including data traffic), audio and video conferencing, pagers, cellular phones, calling cards.
Travel
All business travel services. Regional contacts include airlines, automobile rental, hotels, purchase cards, travel agency services and travel charge cards.
Technical services
All temporary technical services performed by a contractor to satisfy current and future business requirements. This includes all contract programmers and engineering design consultants such as programmers, engineers, customer engineers, field marketing support, technical writing, systems engineers, systems analysts and desk-side support.
Systems production procurement
Actives/optics/passives
Active, Optic, Passive (AOP) electronic components used in the production of IBM hardware. Some examples of AOP components are: resistors, capacitors, inductors, discrete optics, diodes, transistors, oscillators, crystals, and rectifiers.
Interconnect
Cables, connectors, fiber optics, and harnesses used in the production of IBM hardware.
Electronic card assembly and test (ECAT)
ECAT is the compilation of various electronic components that when integrated on a printed circuit card make a sub assembly which performs specific functions in a higher level assembly or finished product. The functionality may include logic, memory and features.
Liquid crystal displays (LCDs)
Complete LCD units
Logic - CPU, core logic chipsets
Industry standard x86 microprocessors (CPU) and core chipsets that support multiple brands (System x, RSS, storage).
Logic - standard and custom
Microprocessors and logic semiconductor electronic components including microcontrollers, MPUs, clocks, DSP, network products, peripherals/controllers, ASICs, PLD/FPGA, linears and VTL.
Mechanicals: fabricated metals and plastics
Fabricated metal componentry ranging in scope from individual parts to high-level integrated mechanical packages. Plastics include resin purchases and plastic processed parts.
Memory
Memory units and modules including DRAMs, SRAMs, and EPROMs.
OEM box assemblies
Turn-key IBM logo solutions (whole computer units, high-end DASD units.)
Packaging
Products/services used for the protection of products such as corrugated boxes, cushions, foam, and tape.
Power
Various types of power supplies.
Printed circuit boards
Printed circuit cards and boards used in electronic assemblies.
Service parts procurement and warranty
Service parts procurement and warranty (SPPW) is responsible to deliver value to IBM by the development and delivery of quality spare parts and after sales services offerings.
Storage devices and peripherals
Electromechanical and solid state storage units such as hard drives, solid state drives, optical drives, Nand flash, flash keys, and peripherals such as keyboard/mice units, video monitors, uninterruptible power supplies (UPS), power distribution units (PDUs), keyboard/video/mouse terminals (KVM), shipgroups, and publications.
Tapes/media
Magnetic media such as tape drives and blank magnetic tapes.
Thermal (cooling) devices
All methods of cooling or thermal management of IBM products.
Technology group procurement
Manufacturing equipment build to spec
All capital equipment required for manufacturing such as: Integrated assembly tools, ion beam milling tools, thin film sputtering tools, wafer plating tools, test and measurement equipment, robotics, laser equipment, ultrasonic cleaners, parts washers, inspection equipment, microscopes, machine tools, lathes, mills, presses, saws chambers, oven material handling equipment (forklifts, trucks, hoists, conveyors, etc.).
Build to Specification parts such as: Non-product parts & sub-assemblies designed and fabricated from an IBM drawing (e.g. fixtures, equipment spares, shipping trays and containers, jigs, dies, pallets and machine shop services). Process related equipment for IBM, including test, process, material handling equipment, and custom fabricated parts. Manufacturing surplus equipment available for sale
Microelectronics division technology
Photomasks, wafer fab, wafer bumping, chip carriers, and bond assembly test (BAT) services used by IBM.
Semiconductor materials
Wafers, gases, corrosives, solvents, and other semiconductor chemicals used in the manufacturing of semiconductor chips and packaging. Some examples are: raw silicon wafers, acids, nitrogen, photoresist and polyimide films, solvents, flux, copper and tantatum sputtering targets, ceria slurries, metal, and ceramic powders.