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IBM Delivers New Data and Voice Software for Service Providers

Offers Advanced Mobile Portal Technology Providing Customers Rapid and Cost Effective Access to Information on Devices

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SOMERS, NY - 29 Jun 2004: IBM today announced it is unveiling a new family of software products aimed at helping Service Providers deliver the next generation of applications and network services to their customers across a wide range of networks and devices.

IBM's WebSphere Everyplace Service Delivery (WESD) is a family of middleware products that creates a common development and deployment platform, based on open standards, aimed at helping Service Providers generate revenue by delivering the latest wireless data and voice capabilities to their customers. The IBM WebSphere Everyplace Service Delivery family of offerings includes Mobile Portal, Device Management, Subscriber Management, and Telecommunications Application Server offerings.

Addressing customer demand to extend virtually any data that can be accessed from a desk top portal to portals on mobile devices, IBM's Mobile Portal offering, with device independent content development tools, enables Service Providers to quickly and cost-effectively gain access to web based applications running across virtually any network. The Device Management offering enables Service Providers to manage client applications and reduce the cost of customer care. The Telecom Application Server offering allows third party developers to gain access to network service capabilities like call control, voice messaging, text and multimedia messaging, location and presence through standard telecommunications Web services.

Sprint Business Mobility Framework to Use IBM Software
Today, Sprint is using IBM's WebSphere Everyplace Service Delivery middleware for the Sprint Business Mobility Framework to help the network service provider and its customers cost effectively extend and enrich enterprise applications. Since Sprint is deploying a Services Oriented Architecture -- collections of business processes that rely on reusable standard interfaces such as Web services -- it will be able to integrate location based services, presence and messaging applications and services inside a company as well as externally with customers and suppliers regardless of platform architecture.

For example, with IBM's new software Sprint will be able to offer location information to enterprise software developers by leveraging the location capabilities of its network. A company focused on emergency incident management could find the tow truck closest to a customer with a flat tire. Targeted weather forecasts can be generated from wherever you are. Retail stores in an area can be identified and an advertisement message could be sent to a customer's mobile phone based on their location and shopping preferences. A real estate customer searching for a house could drive through a neighborhood and automatically receive directions to the nearest homes for sale along with maps. All this is accomplished using standard Web service messages sent from enterprise applications to the Sprint network.

"Customers are increasingly looking to bring the desk top portal to mobile devices remote information access and the Sprint Business Mobility Framework allows for this timely exchange of information, resulting in increased revenue, cost savings and improved productivity," said Paget Alves, president, Strategic Business Markets, Sprint. "IBM's WebSphere Everyplace Service Delivery middleware offers a standards-based platform providing service providers the ability to quickly and cost-effectively deliver innovative applications to virtually any device in the Sprint portfolio. This middleware allows the developer to concentrate on the value added portions of the solution and not spend valuable development cycles managing the over-the-air connection."

WebSphere Everyplace Service Delivery provides key components of IBM's Service Provider Delivery Environment (SPDE), a blueprint which gives Service Providers the flexibility to bring new voice, text and Internet-based services to their customers faster, easier and at a lower cost, while substantially reducing the complexity of application and business process integration. In February, 2004 IBM and Sprint announced Sprint's adoption of SPDE and a long-term business alliance between the companies.

The WebSphere Everyplace Service Delivery family also includes a service creation environment based on the Eclipse platform. This integrated development environment has a common look and feel across the offerings and advanced simulation capabilities to accelerate the development and reduce the cost of new services.

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Information Management, Lotus, Tivoli, Rational, WebSphere, Open standards, open source