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Tunisia's Zitouna Bank Chooses IBM Cloud For Core Banking Systems, Mobile, Internet Services

IBM Systems Help African Bank Tap Growing Demand For Modern Financial Services

Armonk, N.Y. & Tunis, Tunisia - 17 Jun 2014: IBM (NYSE: IBM) today announced that Zitouna Bank has selected cloud capabilities consisting of IBM systems, software and services to transform its core banking platform and develop new services for customers.

As in many developing countries, more than 50 percent of the Tunisian population does not have access to modern, reliable financial services and more than a quarter have no bank accounts at all. This project will support Zitouna Bank’s objectives to open up to 18 new branches per year and roll out of new mobile and Internet banking services. Benefits are expected to be reduced waiting times for customers, a greater choice of banking channels and services, and extending services to the nation's unbanked and underbanked citizens.

Images to accompany this announcement can be found at this link.

Today's announcement marks Zitouna Bank's latest investment in IBM capabilities to help expand its operations and services to take advantage of growth opportunities in Tunisia. Zitouna Bank has been using IBM systems and software since it was founded in 2009. Adopting a cloud model will provide an enterprise that is secure, scalable and can handle mission-critical workloads, and create the greater flexibility, performance, economy and resilience the bank requires to support its growth objectives.

"Our aim is to provide a diversified portfolio of modern banking services to enterprises and individuals, and establish ourselves as a leader in Tunisian banking," said Lasaad Jaziri, CIO for Zitouna Bank. "IBM's cloud capabilities will help us roll out a wider range of services and products, such as new mobile and Internet banking services, while also improving efficiency of internal banking processes and reducing our operational footprint."

The new cloud infrastructure is based on IBM Power Systems and other servers, IBM PowerVM virtualization software, IBM Storwize V7000 storage systems, and IBM Cloud Manager with OpenStack cloud management software. IBM Global Technology Services is providing implementation, maintenance and disaster recovery services, as well as training for the bank’s staff.

The new cloud capabilities are expected to allow Zitouna Bank to improve application availability and reduce end-of-day batch processing time for daily transactions by more than 85 percent, from over 13 hours to 70 minutes. Greater operational efficiency will allow the bank to focus more on introducing innovative banking products for their customers and less on managing daily business operations.

Since the bank's inception, IBM has provided with a range of solutions and services for Zitouna Bank's IT infrastructure, including Power Systems servers, DS5000 storage systems, Tivoli Storage Manager software, unified collaboration, networking and network security, and telesurveillance for ATMs and office branches.

More information about Zitouna Bank is available at this link. More information on IBM Systems and Technology Group can be found at this link.

About IBM Cloud Computing

IBM has helped more than 30,000 clients around the world with 40,000 industry experts. Since its acquisition in 2013, SoftLayer has served 4,500 new cloud clients. Today, IBM has 100+ cloud SaaS solutions, thousands of experts with deep industry knowledge helping clients transform and a network of 40 data centers worldwide. Since 2007, IBM has invested more than $7 billion in 17 acquisitions to accelerate its cloud initiatives and build a high-value cloud portfolio. IBM holds 1,560 cloud patents focused on driving innovation. In fact, IBM for the 21st consecutive year topped the annual list of US patent leaders. IBM processes more than 5.5 million client transactions daily through IBM's public cloud. For more information about cloud offerings from IBM, visit http://www.ibm.com/cloud. Follow us on Twitter at @IBMcloud and on our blog at http://www.thoughtsoncloud.com. Join the conversation #ibmcloud.

Contact(s) information

Jay Cadmus
IBM Media Relations
914-766-4966
jcadmus@us.ibm.com

Nadia Kallel
IBM Media Relations
216-71 161985
nkallel@tn.ibm.com

Kui Kinyanjui
IBM Media Relations
254-203-2544-315
mariekin@ke.ibm.com

Related resources

Images

With nine in every 10 African IT leaders listing cloud as critical to business success, governments and companies across the continent are already identifying innovative ways to leverage the technology -- leapfrogging regional challenges and eye new solutions to export to developed markets (Credit: IBM)

Zitouna Bank's headquarters in Tunis, Tunisia. The bank selected IBM cloud capabilities to transform its core banking platform and develop new services for customers, such as mobile and Internet banking. These capabilities are based on IBM Power Systems and other servers, IBM PowerVM virtualization software, IBM Storwize V7000 storage systems, and IBM Cloud Manager with OpenStack cloud management software. IBM Global Technology Services is providing implementation, maintenance and disaster recovery services, as well as training for the bank’s staff (Credit: Zitouna Bank and IBM)

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