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Deutsche Bank and IBM Sign Outsourcing Contract


FRANKFURT, Germany - 18 Dec 2002: Deutsche Bank and IBM today announced the signing of a strategic outsourcing agreement in which Deutsche Bank will outsource its computer centers in continental Europe to IBM. The contract is valued at approximately EUR 2.5 billion (approximately U.S. $2.5 billion) over a 10-year period. Under the partnership, IBM will provide a wide range of technology services. The deal includes the transition of Deutsche Bank resources, systems and approximately 900 employees to IBM to take place in the first quarter of 2003.

The IT infrastructure area that is to be outsourced extends to computer centers and smaller server sites in Belgium, Germany, Italy, Poland, Portugal, Switzerland, Spain and Luxembourg. IBM will be taking over employees in the respective countries and setting up a new state-of-the-art Data Center in Germany's Rhine-Main region. As part of IBM's European infrastructure, this new strategic delivery center will provide optimal resiliency, building security and remote operating capabilities designed to provide non-disruptive operations and high availability services for Deutsche Bank and other IBM customers. The transaction is subject to approval by the respective bodies and regulatory authorities.

Deutsche Bank signed on to take advantage of IBM's e-business on demand services -- a new movement that is changing the way technology is deployed and used in business. IBM will offer Deutsche Bank a more flexible answer to the fast-changing financial services arena by integrating core business processes and systems. Hardware, software and services will exist in an open computing environment with IBM consolidating, centralizing and virtualizing servers. The IBM solution includes self-managing and self-healing capabilities derived from autonomic computing.

"Deutsche Bank expects to save around EUR 1 billion (approximately U.S. $1 billion) over 10 years, largely converting what until now have been fixed costs of operating our own computer centers into usage-based, variable costs," said Hermann-Josef Lamberti, chief operating officer, Deutsche Bank. "In addition, we are confident that our employees are joining a partner who can offer them better development opportunities in their field of expertise than we can as a bank."

"We are excited to be given this opportunity to partner with Deutsche Bank in the biggest IT services contract ever signed by IBM in Germany", said Frank Kern, general manager, IBM Global Services, EMEA. "Looking forward, we are committed to delivering cutting edge technology to Deutsche Bank so the company is able to lower IT costs and focus on its core business."

Contact(s) information

Kelli Gail
IBM Media Relations
(212) 745-3350
kelliga@us.ibm.com

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