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ARMONK, N.Y. - 06 Oct 2011: IBM (NYSE: IBM) today announced a broad portfolio of software that uses analytics to provide greater visibility and integration between the applications that run on an IT infrastructure and key business processes. By applying analytics expertise to the data center in this way, the new software will enable clients to make more intelligent, automated business decisions and help them embrace cloud computing.
The software enhances business decision management, predictive business service management and integration. In addition, IBM is debuting new products to help organizations drive smarter application development and deployment.
With IBM software, Bolsa de Comercio de Santiago, a large stock exchange in Chile, is now able to process high-volume trading in microseconds, increasing their transaction capacity by 900 percent. By improving the speed that its system operates and applying analytics, the company significantly improved order routing, giving its traders visibility into business activity in real time.
The Chilean stock exchange system can do all the detective work of analyzing current and past transactions and market information, learning and adapting to market trends and connecting its traders to business information in real time. Ultra-fast throughput in combination with analytics now allows traders to make more accurate, predictive decisions. As a result, the company is more competitive in the financial services industry.
The shift to IT analytics is transforming decision-making for IT and business operations. By using predictive analytics, which harness the vast quantities of data a business creates, organizations can respond more quickly and accurately to customer needs, better anticipate and prevent outages and deliver fact-driven metrics to drive better business outcomes. Analytics can also make improvements across the software development and delivery lifecycle, further reducing cost, risk and time to market.
"Predictive analytics can tame IT infrastructure in much the same way it's taming big data," said Robert LeBlanc, IBM senior vice president, middleware software. "This new software adds intelligence to IT and business processes by basically creating a road map showing the fastest connection between a business and its IT infrastructure. It automatically avoids potholes to ensure the best outcome, which is critical as the market continues to embrace cloud computing."
Customers Demand Greater Insight and Visibility into IT Operations and Infrastructure
A recent Tech CEO Council Report highlighted that Fortune 500 companies waste $480 billion every year on inefficient business processes(1), while an IBM study of more than 3,000 CIOs showed more than 80 percent of respondents plan to lead projects to simplify internal processes.(2) In today's rapidly changing economic environment, clients are struggling to integrate thousands of siloed global applications, while aligning them to business operations. To remain competitive, they must be able to analyze and adapt their business processes quickly, efficiently and without disruption.
This is also the case in the data center, where complex IT environments are generating enormous amounts of performance data that, when analyzed, can dramatically improve business decision-making. According to an IBM Institute for Business Value study of 225 global business leaders, three out of four respondents confirmed that predictive information can drive better decision making.(3)
While many IT departments run their servers, software and networks by relying on the instinct and intuition of their IT professionals to react to disruptions in service, it is not possible for staff to review and visualize all relationships and performance issues that exist across thousands of service and infrastructure metrics. As organizations move to cloud computing, a smarter infrastructure which ensures that IT processes are analyzed, automated and integrated is key to fulfilling orders, managing client and partner relationships, resource planning and more.
Applying Predictive Analytics to Improves Business Processes
The new software creates a single view for an organization to gain visibility into all of its physical and digital assets and services, including business processes:
New Products Enable Smarter Application Development and Deployment
Among the new products IBM is announcing are several that make multi-platform application delivery more efficient and less costly.
(1) Tech CEO Council Report 2010.
(2) IBM Institute for Business Value. "IBM Chief Information Officer Study: The Essential CIO." May 2011.
(3) IBM Institute for Business Value. "Business Analytics and Optimization for the Intelligent Enterprise" 2010.
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