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IBM Extends Leadership in Identity and Security Management

Tivoli Software Helps Automate Business Processes Critical for e-Business on Demand

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AUSTIN, TX - 29 Jan 2003: IBM today announced that dozens of new customers have recently selected IBM Tivoli software to help automate their business processes, reduce administration costs and bolster security. Additionally, Open Systems Advisors, Inc., has awarded IBM with two Crossroads 2003 A-List Awards for leadership in the identity and security event management space.

Leading companies around the world -- such as Whirlpool, Volkswagen AG, UniGroup, TTPCommunications, Scottish Power UK plc, Prudential, LVM Versicherungen, J.D. Edwards, GOiNTERACTtv, Ford Motor Co., e2open, Clarian Health Partners, Commercial Bank of Greece, Aquila Networks - A Midlands Electricity Company, Air New Zealand, Ahold and more -- have recently selected IBM Tivoli identity and security event management software.

For example, Ford Motor Co. has selected IBM Tivoli Risk Manager software for automated security event management, and Whirlpool, which already uses IBM Tivoli Access Manager, has selected IBM Tivoli Identity Manager for provisioning as part of the company's overall identity management strategy.

"IBM customers are automating their processes, saving time and cutting IT costs, while improving security using Tivoli identity and security event management software." said Nina G. Lytton, president of Open Systems Advisors, Inc. "After extensive interviews with leading-edge customers and our analysis of competing solutions in the market, IBM's leadership was clear."

Open Systems Advisors selected IBM Tivoli software in two categories -- integrated identity management and security event management. This year marks the first year that an integrated identity management solution has ever won a Crossroads A-List Award. In the past, IBM's individual identity management products have won Crossroads A-List Awards. For example, IBM Tivoli Access Manager won in 1999, 2000 and 2002, and IBM Tivoli Identity Manager (formerly Access360 enRole) won in 2001.

The Crossroads 2003 A-List Awards recognize the latest technology products and services that demonstrate their ability to retain customer loyalty, improve agility and productivity, cut infrastructure costs and reduce risk.

Gartner Dataquest has identified IBM as the world's second largest security software vendor worldwide, up from fourth largest the year before.* Throughout 2002, IBM expanded its position in security software through an increased customer base, more ISV and reseller partnerships, new products and acquisitions. Over the past year, IBM's leadership was driven by:

"As companies build e-business on-demand for their employees, customers, partners and suppliers, automating the labor intensive process of managing these user identities and security policies will be one of the most effective ways to drive down costs and build a dependable infrastructure," said Arvind Krishna, vice president of security products, Tivoli Software, IBM. "We are pleased to see our strategy validated by the Crossroads 2003 A-List Awards, our new customers and -- most importantly -- our customers' success."

IBM's integrated identity management solution includes IBM Tivoli Identity Manager, IBM Tivoli Privacy Manager and the IBM Tivoli Access Manager family of products. IBM Tivoli Risk Manager is IBM's automated security event management software.

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