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Independent Research Firm Names IBM as a Leader in Disaster Recovery Services

IBM Receives Highest Scores in "Strategy" and "Current Offering" by independent research firm

ARMONK, N.Y., - 10 Jun 2010: IBM (NYSE: IBM) today announced that it was ranked as a leader in "The Forrester Wave ™: Disaster Recovery Service Providers, Q2 2010" report published in June 2010, receiving the highest scores among all vendors in the categories of "strategy" and "current offering."  

The Forrester Wave ™: Disaster Recovery Service Providers report included six service providers in the assessment. Forrester thoroughly evaluated these vendors across 64 criteria, broken down into three main areas: current offering, strategy, and market presence.  

Forrester's report confirms, "IBM is a worldwide global DR services provider with more than 154 facilities globally and extensive IT, work-area, mobile, and quick-ship recovery services. With a sizable number of consultants, it also has very strong consultative services to support the entire business continuity planning/disaster recovery planning (BCP/DRP) life cycle. It has more than 1,600 employees in its business continuity and recovery services business. Since the last update of this Forrester Wave, IBM improved its platform support, its advanced DR support, and additional services such as emergency communications."

IBM's business continuity and resiliency services help ensure uninterrupted operations across all layers of the business, as well as helping businesses avoid, prepare and recover from disruption.

IBM has successfully been able to differentiate itself in the market in two ways: by expanding its worldwide capabilities through a multimillion dollar investment strategy since 2007, opening new BCRS Resiliency centers in growth markets like Poland, Turkey, India and Vietnam and also through the development of new core offerings like its cloud and virtual recovery services by offering flexibility for clients to lower their risk and manage their budgets more effectively."

"We believe this comprehensive analysis reflects both IBM's strategy and technology strengths complemented by the breadth of our offerings and our geographic coverage," said Joanne Olsen, General Manager of IBM Business Continuity and Resiliency Services. "We are honored to be recognized for our success and continue to focus on smarter opportunities to help enterprises make their business and IT operations more resilient, secure, and efficient."

With more than 40 years of global experience in the business continuity arena, IBM continues to differentiate itself by delivering an integrated solution that draws upon innovative research, industry-specific expertise and considerable global presence in order to help companies avoid disruption and keep their operations online.  

About IBM's Business Continuity and Resiliency Services

For more information, please visit http://www.ibm.com/services/continuity

Contact(s) information

Ari Fishkind
IBM Media Relations
917-472-3721
fishkind@us.ibm.com

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