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Godiva Selects IBM for Global Outsourcing Services Agreement

ARMONK, NY - 11 Sep 2008: IBM (NYSE: IBM) and Godiva Chocolatier, Inc. today announced that the companies have signed a services agreement for IBM to manage Godiva's information technology (IT) infrastructure. The five-year agreement was signed on June 24, 2008.

Through this agreement, IBM will support Godiva's offices in the United States; London, United Kingdom; Brussels, Belgium; Hong Kong, China; Tokyo, Japan; and Taipei, Taiwan as well as stores in North America, Europe, Japan and the Pacific Rim. IBM will provide data center services including support for IBM PowerSystems, Storage, service desk, security, messaging and data network and business continuity and resiliency services.

"To support Godiva's global needs, we needed an IT partner that could help us scale our infrastructure," said Mike Giresi, Godiva vice president, Global IT. "IBM was able to provide a well-rounded solution that included IBM hardware, software and services into one bundled service."

IBM's experience in migrating and managing data centers provided Godiva with a reliable and efficient IT solution.

"IBM offers Godiva a cost-competitive, high-value solution," said Justin Dragoo, IBM vice president, Consumer Products Industry. "Our global delivery capabilities and outsourcing expertise will free Godiva to focus on continuing to provide excellent products to customers around the globe."

About Godiva
With production facilities in Belgium and the U.S., Godiva Chocolatier is recognized around the world as the leader in fine chocolates. From its famous truffles and shell-molded chocolate pieces to its European-style biscuits, gourmet coffees, and hot cocoa, Godiva Chocolatier has been dedicated to excellence and innovation in the Belgian tradition for over 80 years. To order, call 1-800-9GODIVA, or visit

About IBM
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Contact(s) information

Jenna Gable
IBM Media Relations
Office: (917) 472-3512

Ali Vilensky
Alison Brod Public Relations for Godiva
Office: 212-230-1800

Alana Radmin
Alison Brod Public Relations for Godiva
Office: 212-230-1800

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