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Security Service Federal Credit Union Revitalizes Data Storage With IBM

The IBM System Storage DR550 Improves Performance, Scalability and Reliability

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ARMONK, NY - 22 Feb 2008: IBM (NYSE: IBM) today announced that Security Service Federal Credit Union has implemented a new archive and data retention solution to dramatically improve data storage performance, scalability and reliability -- as well as improve archive solutions for its more than 600,000 members who access the technology system.

Founded in 1956, Security Service Federal Credit Union (SSFCU) serves over 600,000 members through 42 locations across Texas and Colorado. SSFCU requires a robust data storage platform to archive loan contracts, account agreements, checks and other financial documents for its members. However, rapid growth caused the credit union to surpass its optical data storage capacity and retrieval system. As a result, end users couldn't access images of financial documents, records and banking information exactly when they wanted. They experienced longer wait times for such data and images to be retrieved -- up to a day in some cases. There was limited scalability and frequent system downtime due to maintenance.

SSFCU turned to IBM Premier Business Partner Mainline Information Systems to find a new way to archive its data efficiently. Mainline considered SSFCU's stringent data retention and security policies and recommended the IBM System Storage DR550. Designed to provide a security-rich, scalable and cost effective solution, the DR550 is a policy based system that maintains data as non-erasable and non-rewritable until deletion is permitted by retention policy. Since the implementation was completed in 2006, SSFCU has met its storage goals to improve reliability and manageability. Employees don't have to wait for a day to retrieve their work or stand by to make sure that the archive system operated properly which immediately freed up valuable time and resources.

"Mainline Information Systems delivered the service only a local solution provider can deliver, with the backing and support of a 19-year relationship with IBM. We found the best data storage solution to meet our needs. Now I don't have to worry about whether I have the storage capacity to meet SSFCU's growing image archive every day of the week," said John McFall, Assistant Vice President, Network Services, SSFCU. "With the IBM System Storage DR550, requests are handled instantaneously which dramatically reduces retrieval times, improves productivity and increases storage capacity."

To read further details on the IBM System Storage DR550 solution implemented at Security Service Federal Credit Union please click here to review the case study that has been developed.

About Security Service Federal Credit Union:
Security Service Federal Credit Union, headquartered in San Antonio, was founded there in 1956 and has grown to become the 11th largest credit union in the nation with over $4 billion in assets and more than 600,000 members in Texas, Colorado and around the world. There are 29 South Texas locations and 13 other locations in Colorado. To find out more about Security Service FCU's products and services visit www.ssfcu.org.

About Mainline:
Founded in 1989, Mainline began by offering information technology solutions and consulting in the IBM midrange markets. Since then, it has become an IBM Premier Business Partner and global provider of information technology and business solutions with more than 400 employees nationwide. In addition to its United States offices, Mainline Systems of Brazil, officially named Mainline Systems Do Brasil Comércio De Produtos De Informática LTDA, is an extension of Mainline in South America. Corporate headquarters are located at 1700 Summit Lake Drive, Tallahassee, Florida 32317. The company may be reached by phone at 850.219.5000 and on the Internet at www.mainline.com.

About IBM:
For more information about IBM System Storage, visit www.ibm.com/storage.

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