Skip to main content

Carestream Health Selects IBM Unified Communications Software for Immediate Collaboration on Urgent Patient Cases

New Tool Helps Improve Patient Care by Enabling Instant Collaboration Among Radiologists and Their Referral Community

CHICAGO, IL - 26 Nov 2007: At the Radiological Society of North America's annual conference, Carestream Health, Inc. today announced an agreement to integrate and sell a key component of the IBM (NYSE: IBM) Unified Communications and Collaboration (UC2™) platform -- IBM Lotus® Sametime®. The combination of Lotus Sametime software and Carestream Health's radiology solutions will facilitate rapid communication, including instant messaging and Voice over Internet Protocol (VoIP) interactions between radiologists and other medical professionals involved in the diagnosis and treatment of patients.

The quality of patient care can be adversely affected by delayed communication or the inability to immediately collaborate with the right experts at the right time. Incorporating communications and collaboration capabilities into routine work processes for medical professionals can improve the speed and efficiency of diagnosis, resulting in faster results and treatment plans for patients. With Carestream Health's systems and IBM software, medical professionals will be able to find experts quickly based on location and topic, and collaborate instantly through instant messaging or a VoIP conversation.

Additionally, users can share computer screens in real time, highlighting key parts of an image to collaborate on a diagnosis. For example, if a radiologist determines that urgent care is required, they can immediately contact the referring physician to communicate critical results. By clicking on the referring physician's name -- which appears within the application -- they can begin an instant messaging dialog or initiate a VoIP call. If additional opinions are needed, colleagues can quickly be added to a VoIP conference call.

"IBM's communications tools will enable real-time discussion between medical professionals both inside and outside of the radiology department, which can lead to quicker diagnosis and communication of critical results for an overall improvement in patient care," said Michael W. Jackman, President, Healthcare Information Solutions, Carestream Health. "We continue to provide advanced digital technologies that help the physician community collaborate and work together more effectively. This agreement with IBM is another example of the speed with which we are making valuable solutions available to healthcare providers around the world."

This software helps promote collaborative patient care that transcends organizational and geographic boundaries by incorporating the physician referral community into the overall radiology workflow. The integration with Lotus Sametime software will involve Carestream Health's portfolio of radiology solutions including:  

"When organizations integrate unified communications and collaboration capabilities into their business processes, employees can significantly reduce the time and complexity required to resolve issues and make decisions," said Bruce Morse, Vice President of Unified Communications and Collaboration, IBM Lotus software. "This integration with Carestream Health's digital imaging systems is an excellent example of how easy it is to incorporate the powerful capabilities of Lotus Sametime and help workers collaborate instantly regardless of location or what they are working on."

Representatives from Carestream Health will begin selling, installing and supporting this new tool worldwide -- available on new and previously purchased systems from Carestream Health -- in the second quarter of 2008.

CARESTREAM Radiology Solutions address the diverse operational needs of clinics, imaging centers, hospitals and healthcare networks, including orthopaedic, mammography and oncology facilities. Carestream Health is an independent company that employs more than 8,000 people and its products are present in 90% of hospitals worldwide.

About Carestream Health, Inc.

With 2006 revenues of more than $2.5 billion, Carestream Health, Inc., is a leading provider of dental and medical imaging systems and healthcare IT solutions; molecular imaging systems for the life science research and drug discovery/development market segments; and x-ray film and digital x-ray products for the non-destructive testing market. The company was formed in 2007 when Onex Corporation (TSX: OCX) purchased Eastman Kodak Company's Health Group. For more information about Carestream Health, contact your Carestream Health representative or visit www.carestreamhealth.com.

CARESTREAM is a trademark of Carestream Health, Inc.

IBM, Lotus, Sametime and UC2 are trademarks of IBM Corporation in the United States, other countries, or both.

KODAK is a trademark of Kodak used under license.  

Contact(s) information

Erica Topolski
IBM Media Relations
617 693 2816
erica@us.ibm.com

Robert Salmon
Carestream Health
585-724-7206
robert.salmon@carestreamhealth.com

Related XML feeds
Topics XML feeds
Healthcare and Life Sciences
News about IBM solutions for the healthcare and life sciences industries
Software
Information Management, Lotus, Tivoli, Rational, WebSphere, Open standards, open source