SAN FRANCISCO, CA - 22 Aug 2007: Today at the VoiceCon 2007 conference, IBM (NYSE: IBM) unveiled the next phase of its unified communication and collaboration (UC2) strategy by expanding its IBM Lotus Sametime software into a product family that will include new telephony integration software.
Today at the VoiceCon 2007 conference, IBM (
With telephone systems, mobile devices, instant messaging (IM), email, Web and video conferencing capabilities, businesses are faced with a maze of communication options and corresponding back-end systems. Figuring out which tool to use and when -- and getting these tools to work together -- is a challenge for businesses of all sizes. The Lotus Sametime product family will make it easier for a company to offer its employees a unified communications environment that delivers leading capabilities to users and simplifies back-end integration -- without forcing software migration or rip-and-replace decisions.
Lotus Sametime "Unified Telephony" software is a new IBM offering that is being developed to bring telephone communications into the business applications people use most. Based in part on elements of Siemens OpenScape technology, this product will make it possible to manage communications across multiple business telephone systems and access them through virtually any application.
With the Lotus Sametime "Unified Telephony" product, users will be able to:
As customer demand for unified communication and collaboration capabilities increases, IBM is expanding Lotus Sametime software from a single offering to a family of products. Building on its leadership in enterprise collaboration, IBM is developing a suite of community broadcast tools enabling users to instantly share expertise in real-time in addition to location services, which help users access information and people based on their location. The new Lotus Sametime family will also include:
"Whether an organization is just getting started with IM, is ready for advanced community collaboration tools, or wants to integrate telephone communications into their unified communications environment, the Lotus Sametime portfolio is ready to meet the needs of any enterprise," said Bruce Morse, vice president, unified communications and collaboration, IBM Lotus.
IBM delivers a comprehensive set of offerings comprising software, hardware, technical services and consulting to address end-to-end business needs for unified communications. IBM Global Technology Services is expanding its converged communications services to include the Lotus Sametime "Unified Telephony" product, for the design, implementation and integration of this offering with the client's telephony environment.
At the VoiceCon 2007 conference, the IBM System i team is previewing a forthcoming solution that builds on its portfolio of System i IP Telephony offerings with a new high-end solution that pairs Unified Messaging for WebSphere Voice Response with VoiceRite Unified Messaging Plug-ins for IBM Lotus Sametime and Lotus Notes 8 on a single System i server. The solution will help enterprise customers combine voicemail, IM, email, Web and IT infrastructure, application development and business processing on a single platform that is easier and less expensive to manage than comparable offerings that require multiple servers.
Lotus Sametime Standard software is expected to be available in the fourth quarter of 2007. Lotus Sametime Entry and Advanced offerings are expected to be available during the first half of 2008. The Lotus Sametime "Unified Telephony" offering is expected to be available in mid 2008. Pricing and packaging will be announced closer to availability.
For more information: www.ibm.com/lotus/sametime
Information Management, Lotus, Tivoli, Rational, WebSphere, Open standards, open source
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