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IBM Makes Service Products Available for Sale by Business Partners

Revolutionary Service Products Will Be Marketed to Small and Medium Sized Businesses

ARMONK, NY - 26 Apr 2007: IBM (NYSE: IBM), the world's leading information technology services provider, today said it would make new service products available for sale by IBM Business Partners, a major step in the expansion of its strategy to sell clients a simplified portfolio of asset-based, replicable and standardized services. Beginning immediately, IBM Business Partners will be able to sell certain service products for Business Continuity and Resiliency Services, Security and Privacy, Server, Storage and Data Services and Maintenance and Support.

Service Products represent the next step in IBM's strategy to deliver traditional labor-based technology services in a manner more similar to the delivery of technology products.

The new service products to be sold by IBM Business Partners will be targeted at small and medium sized business (SMB) clients. They include the following service products, which IBM plans to make available during 2007:

"As a provider of domestic and international telecommunications services, we are a long-time partner of ISS Managed Security Services," said Doug McMaster, VP of Business Development at NTT Communications. "These new services and delivery model demonstrate that IBM is increasingly dedicated to making it painless for its Business Partners to meet today's market demand for flexible, cost-effective and easy-to-implement technology services."

Helping Business Partners optimize IT for SMBs

IBM Business Partners can also help SMBs simplify system deployment for faster implementation and fewer business disruptions by selling IBM Implementation ServicePacs. Available immediately, the IBM Implementation ServicePacs are offered as fixed-price and fixed-scope implementation services for key IBM server and storage products, which allow Business Partners to access knowledge-rich technical resources so they can help their SMB clients establish efficient systems management processes.

"By injecting service products even further into our increasingly simplified portfolio, we're reemphasizing our focus on providing business and technology solutions which can drive real business outcomes," said Candy Shaughnessy, Vice President of Channels, IBM Global Technology Services. "By directly aligning our services portfolio with our Business Partner go-to-market approach, we're taking another step in our strategy to improve on the world's largest global and most efficient delivery network."

For more information visit www.ibm.com.

Contact(s) information

Jen Knecht
IBM Media Relations
917-472-3607
knechtj@us.ibm.com

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