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IBM Designs and Installs Internet-Enabled Passenger Kiosks for Inchon International Airport

Passenger Terminal of IIA Set to Become the Perfect Intelligent Building for Travellers

2 - 24 Jan 2000: -- Inchon International Airport, Korea, scheduled to open its doors on 1 January 2001, will install 46 Internet-enabled passenger kiosks in its passenger terminal to

dispense real-time information and services for travellers. IBM is working with IIA and Korea Telecom on the design, content, application development and installation of these
machines as part of IIA's plan to become a fully intelligent passenger terminal.

The IIA Kiosk System will be installed in the main passenger terminal and Transportation Centre, and is designed to provide airport users and travellers with comprehensive, up-to-the-minute
information easily and quickly, usingtouch-screen technology. The KM (Kiosk Manager) on IBM Netfinity 5500M20 servers will monitor and operate a total of 46 kiosk terminals by remote control
from the operations center. The kiosk offers users the four language choices of Korean, English, Chinese and Japanese.

The IIA Kiosk System is designed to dispense the following services:

Said Mr Jung Tae Song, Operations Manager of IIAC : "We are implementing the kiosks as part of the Automated Information System which plays a key role in making the airport a fully
intelligent terminal for all airport users and travellers. We hope to achieve maximum user convenience by providing this easy access to comprehensive travel information and services, thereby making travel
through the airport a quick, efficient and pleasant experience for all."

Chris Tan, IBM's Travel Distribution Executive for Asia Pacific said: "IBM has been working with major airlines and airports around the world for several years, assisting them with their self-service kiosk projects. We are
pleased to be involved in theInchon project, and will do everything we can to help Inchon achieve its objectives of becoming a leading intelligent airport of the future, as well as enabling more and more travellers to
embark on their journey of e-travel."

Inchon International Airport joins a growing list of airports and airlines which have implemented IBM self-service kiosk programmes for travellers around the world including Singapore Changi Airport
(Singapore Airlines), over 40 airports led by LondonHeathrow (British Airways), Rome and Milan airports, Asiana Airlines and others.

IBM's Global Travel and Transportation industry solutions group provides a broad range of products, services and integrated solutions to all segments of travel and transportation, including airlines,
travel-related services (hotels, car rental, gaming, travel agents, tour operators and cruise lines), rail and freight logistics. For more information visit www.ibm.com/solutions/travel.

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Notes to Editors:

Technical system specifications include:

Hardware platform : IBM Netfinity 5500M20 Servers

KIOSK terminal : IBM design, modified by IIAC (Inchon International Airport Corporation)

Software platform : Windows/NT, SQL Server DB

Network platform : TCP/IP Protocol, CORBA (Orbix 2.0) Middleware

System characteristics : Four languages (Korean, English, Chinese, Japanese)

More than 1000 bitmap screens (1280 x 1024, 24 bits colours)

The kiosks have been developed to provide updated recent information to the users by using the Information Broker (IB) network to receive real-time updated information. The project commenced in 1999 and is due for completion in mid-2000.

Contact(s) information

Fred P. McNeese
IBM Asia Pacific
(813) 5572-2643
fredmc@jp.ibm.com

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