IBM’s global reach, industry experience and services capability differentiates it from its competitors. Leveraging its vaunted Research arm and software assets, IBM has driven significant improvement in its services margins over the past 5 years by rapidly automating labor-based processes and creating repeatable software-like assets.
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"With more than 12,000 customers and 154 facilities worldwide, Forrester names IBM a top leader in disaster recovery services."
"With more than 20% of the storage services market, IBM is the worldwide storage services market share leader."
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