Skip to main content

IBM Helps Companies Meet Consumer Demands with New Initiative


IBM Helps Companies Meet Consumer Demands with New Initiative

IBM, a leading provider of self-service technologies and services, unveiled new self-service innovations, a new services unit and a new business partner program that will help companies in a number of industries provide entirely new levels of convenience to consumers. In a recent IBM survey of 1,000 people, 70 percent said they expect businesses to offer more self-service options.

Press releases
Date Title
25 Sep 2007 IBM Unveils Initiative to Help Companies Improve Service to Consumers

Photos

  • Self-Service Music Kiosk

    IBM AnyPlace Kiosk

    Date added: 13 Jan 2008

    The powerful, ultra-compact IBM AnyPlace Kiosk is designed with an energy efficient processor and chipset, and delivers a compelling customer experience virtually anyplace.

  • IBM Anyplace Kiosk Family

    IBM Anyplace Kiosk Family

    Date added: 25 Sep 2007

    IBM AnyPlace Kiosk product family includes 19-inch, 17-inch, and 15-inch models, offering customers instant access to information, innovative services, and online commerce with dual video support capabilities like digital signage. With a rich multi-media format that includes full-motion video, high-quality audio, realistic 3D graphics and advanced infrared touch-screen technology, these kiosks offer businesses an even greater opportunity to help influence consumer decisions and increase employee productivity without requiring any additional real estate.

  • IBM Self Checkout Point of Sale System

    IBM Self Checkout System

    Date added: 25 Sep 2007

    The new IBM Self Checkout system includes groundbreaking software for even greater control and flexibility for deploying self checkout. The new IBM Checkout Environment for Consumer-Service (CHEC) offers retailers a complete application and toolkit for customization. It also opens up opportunities for the IBM Business Partner network to customize, sell and implement IBM Self Checkout solutions. Featured is one of the four cashless models now available.

  • Girl Using Self Checkout

    IBM Self Service Technology

    Date added: 26 Sep 2007

    As part of the IBM Consumer Services Initiative, the company is delivering new technologies and services, including a powerful self-service kiosk with built-in wireless capabilities and point-of-sale options, a new line of self checkout systems, enhanced systems management capabilities, and a services practice focused on delivering customer-facing solutions.


Contact(s) for the Press kit

Jim Smith
IBM Media Relations
203-232-7000
smithje@us.ibm.com

Hanna Kiviniemi
IBM Media Relations
914-766-4439
hlkivini@us.ibm.com

Michael Rowinski
IBM Media Relations
917-472-3324
rowinski@us.ibm.com