Full biographyColleen Arnold is Senior Vice President, Sales & Distribution for the IBM Corporation, accountable for revenue, profit, and client satisfaction in North America and IBM’s industry client teams globally. In this role Ms. Arnold has responsibility for IBM’s worldwide results, which exceeded $100 billion in 2013. She is also responsible for IBM’s global sales transformation team.
In her previous role as Senior Vice President, Application Management Services, Ms. Arnold led IBM in providing clients with an integrated approach to managing their application portfolios, including the build out of IBM’s Global Business Services (GBS) delivery capability model.
Other senior positions at IBM include General Manager, GBS Strategy, Global Consulting Services and Service Oriented Architecture, Global Industries and Global Application Services; and General Manager of Northeast Europe, including Eastern Europe, Russia, the Middle East and South Africa, where Ms. Arnold was responsible for revenue, profit and client satisfaction for the full range of IBM products and services in these regions. Ms. Arnold also served as General Manager, IBM Global Services Australia and New Zealand, where she also led a team delivering the integrated technology for the Sydney 2000 Olympic Games. In other positions, she played a key role preparing IBM clients for the Year 2000 transition and led IBM’s efforts in the emerging business areas of wireless computing and digital media.
Ms. Arnold is a member of IBM’s Performance Team of senior executive leaders and has served as a member of the IBM Chairman’s Strategy Team, the Client Experience Team and IBM’s Technical Leadership Team. She brings more than twenty-five years of global leadership and IT client knowledge to her current position.
Ms. Arnold serves on the Board of Directors for Cardinal Health, a global provider of products and services that improve the safety and productivity of health care. In that capacity, she serves on the Governance and Nominating committee, and she has also served on the company’s Audit committee and its Human Resources and Compensation committee.
Ms. Arnold began her career with IBM in 1981 in various positions in the northeast United States serving distribution and insurance clients. She holds an MBA from Syracuse University and a BS in business from Nazareth College, both in New York State. She serves on the board at the School of Management, Syracuse University. She is married and has two children.