Full biography
Mike Daniels has worldwide responsibility for Global Services business operations in outsourcing services, integrated technology services, maintenance, and small and medium business services, as well as for IBM Global Financing. He is also responsible for IBM’s global delivery services. Together, these businesses account for almost half of IBM revenue. IBM is the leading business and IT services company in the world, with operations in more than 160 countries helping clients of all sizes integrate information technology with business insight to create and deliver new value for their customers and shareholders.
Previously, Mr. Daniels was general manager of IBM’s Sales and Distribution operations in the United States, Canada, and Latin America, with responsibility for sales and support of the full range of IBM’s information technology products, services, consulting offerings, and business solutions. Before that, he led the Global Services team in the Asia Pacific region.
Since joining IBM in 1976, Mr. Daniels has held a number of leadership positions in sales, marketing, and services, and was general manager of several services businesses, including Product Support Services, Availability Services, and Systems Solutions.
He is a member of the IBM Performance Team and serves as IBM’s Senior State Executive for Connecticut.
Mr. Daniels is a graduate of Holy Cross College in Massachusetts with a degree in political science. He is a member of the Board of Directors of The Japan Society, a private, nonprofit institution that promotes understanding and cooperation between the U.S. and Japan.
May 2009