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London, UK - 31 Mar 2009: IBM (NYSE:IBM) and The Carphone Warehouse (CPW), Europe's leading independent retailer of mobile phones and services, today announced a multi-year IT infrastructure services agreement.
Under the terms of the agreement, IBM has been appointed to manage Carphone Warehouse’s IT requirements and deliver its future infrastructure services across its service desk, servers, storage, desktop, network and data centre environments.
The contract with IBM will assist CPW in generating cost efficiencies while providing improved business flexibility and committed service levels, through deploying IBM's leading service delivery & management processes, tools and expertise.
Simon Post, CTO of The Carphone Warehouse said, "IBM has a long and successful track record in the infrastructure area, and I am confident that this alliance will offer lasting benefits such as increased service levels and efficiency improvements to our business."
Bruce Ross, General Manager IBM Global Technology Services UK & Ireland said "The Carphone Warehouse will leverage IBM's global leadership in technology innovation and delivery. As organisations face an accelerating pace of change, innovation is becoming a critical factor in the drive to deliver customer value. This agreement will help Carphone Warehouse to continue to expand their core business and drive cost efficiencies."
The contract was signed in March 2009.
For more information on The Carphone Warehouse, visit www.cpwplc.com
For more information on IBM, visit www.ibm.com/services/uk
UK External Relations
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