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IBM Watson goes to work for you, tranforming how brands and consumers engage (Infographic)

  • IBM Watson goes to work for you, tranforming how brands and consumers engage (Infographic)

    IBM Watson goes to work for you, tranforming how brands and consumers engage (Infographic)

    Date added: 22 May 2013

    Consumers are increasingly looking for personalized, efficient interactions with the brands they frequent. To address this need, IBM has unveiled the IBM Watson Engagement Advisor, which uses cloud-delivered mobile and online chat technology to assist businesses' customers, anytime and anywhere. From answering questions to offering guidance for purchases, IBM Watson will allow a brand's customer-facing employees to make better recommendations, or sit directly in the hands of consumers, offering helpful advice via mobile engagement. (Credit: IBM)