AUCKLAND - 14 May 2012: IBM New Zealand announced today it has achieved renewal of its Cisco® Gold Certification under the new requirements which include architectural specialisations. To renew its Gold Certification, IBM New Zealand met the rigorous standards set forth by Cisco in networking competency, service, support and customer satisfaction.
“Building a powerful network is critical if organisations want to have a robust IT infrastructure and leverage the new technologies such as cloud. This certification underscores the capability and commitment of our team of IBM network specialists who are able to quickly deploy, optimise and maintain Cisco-based networks,” said Andrew Stevens-Clark, Business Manager for Technical Support Services at IBM New Zealand.
“We are committed to providing the tools, training and programs that facilitate partner growth, differentiation and profitability,” said Geoff Lawrie, Country Manager of Cisco New Zealand. “With specialisations in unified communications, routing and switching, security, and wireless LAN, IBM New Zealand has made an investment in developing the capability to deliver the integrated and customised technology solutions that today’s customers demand.”
The Cisco Resale Channel Program provides a framework for partners to build the sales, technical and Cisco Lifecycle Services skills required to deliver Cisco solutions to end customers. Through the program's specialisations and certifications, Cisco recognises a partner's expertise in deploying solutions based on Cisco advanced technologies and services. Using a third-party audit process, the program validates a partner’s technology skills, business practices, customer satisfaction, presales and postsales support capabilities, and other critical factors that customers consider when choosing a trusted partner.
As a Cisco ‘Gold Certified Partner IBM New Zealand has met the requirements for attaining the broadest range of expertise across multiple technologies by achieving Cisco advanced specialisations in unified communications, routing and switching, security, and wireless LAN. In addition, IBM New Zealand has integrated Cisco Lifecycle Services into its offerings and is required to maintain high levels of customer satisfaction. Cisco ‘Gold Certification provides IBM New Zealand with access to comprehensive sales, technical, and lifecycle services training and support available from Cisco.
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