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Sydney, Australia - 23 Dec 2010: IBM Australia (NYSE: IBM) today announced a four-year extension to its contract with Australian government agency, Department of Health & Ageing, for the provision of IT infrastructure services. The deal includes a variation to the final year of the existing agreement, and has a total value of $109m over five years.
Under the agreement, IBM will continue to provide mainframe, midrange, storage, help desk and end user computing services, including the roll out of a desktop virtualisation solution, new security compliance initiatives, and mainframe and storage upgrades.
Desktop virtualisation forms a key part of the Department's Desktop Futures program, and focuses on delivering improved mobility and collaboration among departmental staff. Commencing in the first half of 2011, IBM will deploy a virtualised thin client desktop solution across the entire department, enabling the movement of staff and workloads at a moment’s notice, whilst lowering technology support costs and increasing network performance.
"The introduction of leading new technologies, increased flexibility and enhanced cost-control provides the department with the technology platform it needs to drive greater health outcomes for the Australian community in the years ahead," said Nicole Crooks, Vice President, Strategic Outsourcing and Delivery, Global Technology Services, IBM Australia and New Zealand.
The new agreement builds on a relationship with DOHA which dates back to 1999.
Since that time, IBM has assisted DOHA in delivering significant service improvements to its employee and government agency constituents whilst reducing cost and complexity within its IT environment.
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