Full biography
Suzanne Kerwan is a senior IBM executive specialising in sales performance improvement. For over two decades she has held senior management roles in sales operations throughout IBM, including 2 years as Director of Sales Operations and Marketing, IBM Global Financing Asia Pacific.
Since 2006, Suzanne has been Director of ibm.com for Australia and New Zealand. Ibm.com is the company’s fastest growing sales channel, touching 85% of clients and covering all of IBM’s hardware, software and services products.
As Director for ibm.com A/NZ, Suzanne is responsible for creating a world class inside sales operation, improving sales productivity and growing customer satisfaction.
In April 2007 Suzanne was elected as IBM Australia’s Executive Sponsor for the Environment – an issue about which she is passionate in her capacity as: a corporate executive, an avid bush walker, and a mother.
Through her sponsorship role she works with all parts of IBM to both improve the company’s internal environmental performance and promote green IT and energy efficiency to the broader business community. Since her appointment, in 2008 IBM Australia reduced its energy use by 4.5%, saving $320,000 and cutting carbon emissions by 4,400 tonnes.