Empleo en IBM Costa Rica

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Perfil de IBM Costa Rica

IBM Costa Rica abrió sus puertas en el 2004. Somos un Centro de Servicio de Transformación de Negocios y un Centro de Servicios Estratégicos para Tecnologías de Información. Ofrecemos servicios de recursos humanos, servicios compartidos, finanzas & administración y manejo de cadenas de suministros. Además, IBM brinda soporte en Tecnologías de la Información a nuestros clientes globalmente. Buscamos a los estudiantes y profesionales más talentosos con una clara orientación hacia el servicio al cliente y que tengan el deseo de desarrollar una carrera en esta compañía global. Requerimos profesionales y estudiantes en múltiples áreas como Tecnologías de la Información, Ingenierías, Gerencia de Proyectos, Administración de Negocios, Finanzas, Contabilidad, Recursos Humanos, certificados en Six Sigma o Informática, entre otros. Estas personas también deben conocer un segundo idioma como: Inglés, Francés y/o Portugués.

Unidades de Negocio de IBM Costa Rica

IBM Costa Rica tiene tres unidades de negocio (GPS, SO Delivery y GBS) y cada una de ellas brinda servicios estratégicos.

La página web de IBM Costa Rica es www.ibm.com/cr y los candidatos deben aplicar en línea en www.ibm.com/start. Los números de teléfono son: 2509-6000 o 2509-7000.

Puestos de trabajo en Servicios de Back Office
Puesto Código para aplicar en www.ibm.com/start Requisitos
AKMS Community Administrator (Framework) SO_GDEL-0643780 Skills Required
Preferred
AKMS Education SME (Web-based Instructional Designer) SO_GDEL-0643776 Skills Required
Preferred
Application Hosting - SAP SO_GDEL-0648672 At least 2 years experience in Application Hosting Services Business Applications Services CRM/ERP Services (RAGP-SSE-00142) and as a Technical Specialist.
At least 2 years experience in Level 3 Project Management - Level 3 Providing Status Reports, Issue and Success Reporting.
Excellent problem solving and communication skills.
English: 80% High School Diploma/GED
End User Support SO_GDEL-0648663 At least 1 year experience in Customer service skills, IT/Techical support knowledge
High School Diploma/GED
English: Intermediate
Global ISM Support & QS Development SO_GDEL-0647473 Basic - Intermediate UNIX Knowledge
Strong Knowledge in SQL
Basic programming skills
Fluent English (verbal and spoken)
Junior Delivery Analyst SO_GDEL-0650266 Studies or Degree in Industrial Engineering, Statistics, Business Administration or similar field of studies. 1-2 years experience in process analysis tools, statistical software, performance behavior Analysis and spreadsheets. Knowledge of Process Controls Charts. Experience or certification in Six Sigma, Lean, and/or ITIL. Advance Excel Knowledge. Applying quality/process analysis in an IT services or manufacturing environment.
Network Administration Big IP, F5 SO_GDEL-0634654 At least 2 years experience in Big-IP, F5 and Network Administration - Network Support Specialist
English: Fluent. High School Diploma/GED.
Network Operations SO_GDEL-0644625
Network Specialist SO_GDEL-0647932 High School Diploma/GED
At least 2 years experience in P Series - Server skills Network Skills X Series Quick Learner Self Starter English speaking, reading, writing - Level 4 Problem Determination - Level 4 Technical Specialist - Level 3 Communication
At least 2 years experience in Level 4 Self Starter - Level 3 Project Management - Level 3 Providing Status Reports, Issue & Success Reporting - Level 4"
English: Intermediate
Project Manager Transition SO_GDEL-0648263 Required:
At least 3-5 years experience:
Preferred:
At least 5-10 years experience:
SAP BASIS Support Team Member SO_GDEL-0652980 At least 1 year experience in SAP Business Application Software & Integrated Solutions (Basis)/Netweaver or SAP BASIS Administration. SAP tools to perform database maintenance and troubleshooting.
Basic knowledge in SAP environments and SAP Products, Netweaver ABAP stack, Netweaver JAVA stack, Unix like systems (AIX, HP-UX, Linux)
English: 80%, High School Diploma/GED
Software Platform Management SO_GDEL-0637996 At least 2 years experience troubleshooting Windows XP/ 7x32 /7x64. Advance knowledge in windows registry administration and manipulation, windows process and services, MSI installations and modification, Batching and Power Shell understanding.
Intermediate programming skills (VBS, C#,C++, PHP)
Intermediate experience on VMWARE Workstation and VMWare ESXi
Basic understanding of Active directory and windows server 2003 and 2008.
Basic linux operative system knowledge and experience (Red Hat v5.5 y v6.x)
Basic networking skills.
Process Oriented Person
English: Intermediate
Transition & Transformation - Arch SO_GDEL-0592210 Business Acquisition Support Solution Design and Support Engagement Services TTIA Role.
Delivery Technology and Engineering (DT&E) Architecture & Technical Solution Design Technical Solution Architect - SDC Costing Skill 3-4.
Infrastructure experience (6 years).
Knowledge in TOGAF.
Open Group or TOGAF certification.
GED required. English: 90%
SPMS Software Distribution SO_GDEL-0609165
SPMS Software Packaging SO_GDEL-0609169
Puestos de trabajo en Servicios de IT
Puesto Código para aplicar en www.ibm.com/start Requisitos
AKMS Community Administrator (Framework)   SO_GDEL-0643780  Skills Required
Preferred
AKMS Education SME (Web-based Instructional Designer)  SO_GDEL-0643776  Skills Required
Preferred
Application Hosting - SAP SO_GDEL-0648672 At least 2 years experience in Application Hosting Services Business Applications Services CRM/ERP Services (RAGP-SSE-00142) and as a Technical Specialist.
At least 2 years experience in Level 3 Project Management - Level 3 Providing Status Reports, Issue and Success Reporting.
Excellent problem solving and communication skills.
English: 80% High School Diploma/GED
Global ISM Support & QS Development SO_GDEL-0647473 Basic - Intermediate UNIX Knowledge
Strong Knowledge in SQL
Basic programming skills
Fluent English (verbal and spoken)
Incident /Problem Coordinator SO_GDEL-0659803 At least 5 years of experience in MS Office tools, General IT.
Technical operations analyst, change Management and Problem Management. Coordination of ITIL Service operations.
Autonomy and initiative, analytical skills, organization and working methods, results orientation.
Aptitude for teamwork and communication. Delivery Technology and Engineering (DT&E) Integrated Service Management and Governance Tools Enablement ISM. Problem Management / ISM. Change Management Incident.
GED Required. English: at least 80%
Network Administration Big IP, F5 SO_GDEL-0634654 At least 2 years experience in Big-IP, F5 and Network Administration - Network Support Specialist
English: Fluent. High School Diploma/GED.
Network Operations SO_GDEL-0644625
Portuguese Service Desk Agent Level 1 GPSD-0647474 At least 1 year Customer service experience-Intermediate technical skills-Basic Hardware knowledge- Intermediate English, Fluent Portuguese
Project Manager Transition SO_GDEL-0648263 Required:
At least 3-5 years experience:
Preferred:
At least 5-10 years experience:
SAP BASIS Support Team Member SO_GDEL-0652980 At least 1 year experience in SAP Business Application Software & Integrated Solutions (Basis)/Netweaver or SAP BASIS Administration. SAP tools to perform database maintenance and troubleshooting.
Basic knowledge in SAP environments and SAP Products, Netweaver ABAP stack, Netweaver JAVA stack, Unix like systems (AIX, HP-UX, Linux)
English: 80%, High School Diploma/GED
Service Desk Delivery ITIL Coordinator / CKM Engineer GPSD-0650328 Required:

Preferred:
Service Desk Delivery Level 1.5: English GPSD-0650328 Required:

Preferred:
Service Desk Delivery Level 1.5: Spanish GPSD-0650328 Required:

Preferred:
Service Desk Delivery Level 1: English GPSD-0650328 Required:

Preferred:
Software Platform Management SO_GDEL-0651437 At least 2 years experience troubleshooting Windows XP/ 7x32 /7x64.
Advance knowledge in windows registry administration and manipulation, windows process and services, MSI installations and modification, Batching and Power Shell understanding.
Intermediate programming skills (VBS, C#,C++, PHP)
Intermediate experience on VMWARE Workstation and VMWare ESXi
Basic understanding of Active directory and windows server 2003 and 2008.
Basic linux operative system knowledge and experience (Red Hat v5.5 y v6.x)
Basic networking skills.
Process Oriented Person
English: Intermediate
SPMS Software Distribution SO_GDEL-0640778
SPMS Software Packaging SO_GDEL-0639815
Project Manager  SO_GDEL-0642996 Bachelor's Degree
At least 5-10 years experience in Experience in Information Technology and Project Management ,MS Project and Office
Certified in PMP Certification from PMI or IPMA Certification or PRINCE2
Preferred Master Degree
SDD Operations Manager GPSD-0654240 Required:

Preferred:

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