OpenAir Complete Professional
Services Automation
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| Business Challenge |
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Companies can get caught in a bottleneck of inefficient business and professional services.
Companies can lose money if their professional services
are not easy to track, maintain, and access.
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| Solution |
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| OpenAir® Professional Services Automation (PSA)
software helps organizations increase profits by better managing critical
business functions and identifying, measuring, and improving upon the key
metrics that drive profitability. It provides sales force automation,
project estimating, resource planning, project management, project
accounting, knowledge management, time and expense tracking, purchase
orders, client billing, and business intelligence in a single,
integrated, Web-based system.
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| At a Glance - Solution Components |
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The OpenAir Professional Services Automation solution is relevant to
professional services firms including consulting, legal,
accounting, marketing services, and internal IT groups.
This solution is available world-wide to small to medium size businesses.
| IBM Hardware |
IBM  xSeries,
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| IBM Middleware |
DB2 |
| Services and Support |
Negotiating service contract with IBM Global Services, Web-based seminars |
| Open Source |
Apache, Perl |
| Linux Distribution |
Red Hat Linux |
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Relative to other PSA companies, OpenAir offers the lowest TCO (based on results of an
independent survey of end users by AberdeenGroup) and a very fast and high ROI
(documented in TechRepublic as 800% in the first year for customer Digitas).
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| Real World Customer Success Story |
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Digitas
Before turning to OpenAir in January 2002, Digitas had different home grown resource
management solutions at each geographic location, a typical situation when companies
expand. But supporting these systems was becoming an expensive drain on IT
resources, as Digitas knew very well. The OpenAir solution allowed Digitas to consolidate their
resource management systems into an efficient, cost effective solution.
Read the full article released in TechRepublic here.
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| Action Items |
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| Solution Resources |
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Last Update
July 30, 2003
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