IBM Services and Support for Linux

Enabling your organization to leverage Linux

IBM Implementation Services for Linux

The IBM Implementation Services for Linux portfolio of offerings is designed to provide organizations with a structured and standardized approach to installing and configuring Linux operating systems on a variety of platforms.

The services are designed to speed the implementation process, minimize disruptions to your IT operating environment and reduce implementation risk--helping you to realize the benefits of your new Linux technology based systems quickly and reliably.

IBM offers full support for the Linux operating system on all IBM server products including System x (x86/x64), BladeCenter, Power Systems, System Clusters, BlueGene, and System z (mainframe). IBM offers full support for Linux on IBM systems, similar to that for AIX, i5/OS, z/OS, and Windows.

If you're ready for change, we can help you:

Design and plan Linux implementations.
Design and plan consolidation and/or migrations from other platforms to Linux.
Develop and deploy Linux installations.
Support and manage production Linux environments.

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IBM Support Line for Linux

For over ten years, IBM has been delivering high-quality, reliable, comprehensive remote support for Linux environments on both IBM and non-IBM platforms. We have established strategic alliances with both Novell and Red Hat and we are one of the largest commercial contributors to Linux. We offer a full portfolio of flexible Linux remote support services including Support Line for Linux with Linux Subscription which authorizes you access to the distributor's version of Linux and to maintenance packages, updates and upgrades. The service provides unlimited calls for unlimited callers and assistance with:

Linux usage and installation
Compatibility and interoperability issues
Product documentation
Problem determination and resolution
Software fix plans
Support from the IBM change team for software defects, including emergency fixes

The potential benefits of Support Line for Linux with Linux Subscription are: