Putting Watson to Work

Watson's win on Jeopardy! showed the world what a cognitive system was capable of. But it was only the beginning. Now, this new way of thinking about technology will change the way we live and work.

IBM is putting Watson to work beginning with pilots with forward-looking organizations in healthcare and finance and expanding into new use cases in the future. What makes Watson different from other systems and how is it being put to work?

What makes Watson different

The first task Watson addressed was winning on Jeopardy!. But Watson is about much more than a game show. The same characteristics that made Watson successful on TV can help you solve important problems in your industry.

Watson for engagement

  • Organizations across industries face higher expectations than ever from their customers. Watson can help them know, engage, and empower their customers to build stronger relationships.

Watson in healthcare

  • Medical information doubles every five years. According to a recent estimate, one in five patients is diagnosed incorrectly or incompletely. Watson can help healthcare organizations use and analyze all available data to improve patient outcomes while also making processes more efficient.

Watson in finance

  • Bank data grows an average of 20 to 30 percent per year and in some banks as much as 50% per year. Financial services companies are using only a fraction of available information to help drive better investment decisions and customer service. Watson can help analyze vast amounts of unstructured data to improve credit decisions, investment analysis and risk management.

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