Turning every checkout lane into an express lane.
When you're in a rush, grocery shopping can be a frustrating experience. Lack of inventory and long checkout lines make it nearly impossible to get what you need and get out quickly. On a smarter planet, technology helps create a seamless shopping experience that increases customer satisfaction.
A grocery store chain, Spolem PSS Polnoc, in Wroclaw, saw an opportunity to streamline their checkout process and predict customer demand. With the help of IBM and its Business Partner, Janatar, the company was the very first in Poland to introduce IBM Self-Checkout, a pioneering solution. While speeding up the checkout process and saving money, this intelligent system also helped gain insight into customers' purchasing preferences. The solution resulted in significant improvement in customer service at Spolem and created a strong competitive advantage.
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From kiosks that offer rich, interactive experiences to easy-to-use, sleek solutions that fit your business, IBM has what you need to make a polished purchase experience.Learn more
Read the Spolem PSS Case Study
Spolem boosted sales through targeted promotions, tracked sales trends and automated supply chain processes to better match store inventories with expected customer demand.Learn more
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