Outsourcing

IBM's T.J. Watson Research Center's analysis of the business impact of outsourcing. The top-line finding: outsourcing contributes to a better bottom line.

This study of emerging economies in the Asian Pacific region experiencing rapid growth in the customer care market highlights a number of good practices for key HR processes.

Forrester's research on trends in software and services outsourcing does not support common myths, and often outrightly contradicts them.

IBM study: Outsourcing HR permits quality HR administration at potentially lower cost, while focusing internal resources on more strategic efforts.

The evolution of learning outsourcing. This IBM study highlights a trend toward integrated, multiprocess outsourcing with more strategic capabilities, such as recruiting and compensation planning.

Want to reduce potential risks in the management of Business Transformation Outsourcing (BTO)? Successful strategies for clients and vendors to work together.

HR can play a strategic role-especially in business transformation outsourcing. Focusing on these initiatives, HR can have a much more significant impact on the employees and the organization.

Looking for a powerful competitive advantage? Companies that invest in human capital, work to develop and retain employees and hold people accountable may have the answer.

IBM Business Consulting Services delivered application management services to the Government of Alberta to support the business needs of more than 24 unique ministries as well as various boards and agencies.