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Advanced meter management solution from IBM
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| Automate to innovate
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Aging utility meter systems require costly human intervention to manage. As utilities work to lower costs and provide customers with new services, existing meters are working against them. The advanced meter management solution from IBM is designed to replace these outdated meters with "smart" meters that automate collection of usage data. Help you make more informed decisions. Deliver new services. Motivate customers to reduce power usage.
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| Rely on our resources and experiences
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The advanced meter management solution from IBM is backed by our in-depth industry knowledge, experience in implementing advanced meter management solutions around the globe and technology leadership.
- In North America, IBM has been the lead systems integrator for four of the five largest advanced meter management deployments; globally, we led in seven of the largest 11 deployments.
- IBM's presence in 160 countries around the world means utility companies worldwide have the resources and responsiveness they need to implement and support this solution.
- Our global Centers of Excellence and solutions labs ensure proven solutions even before they are implemented—minimizing risk in scheduling, cost and performance.
- IBM Global Financing offerings include flexible payment structures that allow utilities to more effectively distribute initial costs and match payments to service benefits.
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| Improve operations and resource planning
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The advanced meter management solution automates the collection and transport of meter information, allowing you to extract meaningful customer usage data to understand actual resource usage. During times of stress on the electrical grid, advanced meter management can be an important source of data for the Intelligent Utility Network—reading meters rapidly and more frequently to improve understanding of consumer usage and make informed decisions about operations during times of high demand or shortages.
The solution can also help your energy or utility company:
- Improve workforce productivity and safety by automating tasks and limiting the amount of onsite work required.
- Identify and locate outages quickly to speed response times.
- Generate accurate load profiles for better resource planning.
- Motivate customers to limit resource usage by implementing load controls.
- Enable time-based customer billing to help reduce peak demand—reward customers for off-peak use and provide incentives to reduce peak consumption.
- Enable zero touch service—facilitate activation of control functions (curtailment, connect, disconnect) remotely.
- Gain more accurate readings of the amount of power being used by replacing electromechanical meters that may start to run slowly.
- Improve reliability and response time to address regulatory and market pressures.
- Utilize better information to identify and terminate unauthorized use faster.
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| Oxxio's smart metering means performance surge
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Oxxio, the largest Dutch independent energy supplier, engaged IBM to create and run a new subsidiary business unit—Oxxio Metering—which uses the Automated Meter Management (AMM) solution. The solution uses smart meters that upload their data to the main data management systems of the company over the power grid. Oxxio does not own the power grid over which the metering information was sent in the original AMM solution. In the place of the grid, IBM Global Business Services designed a wireless data communication module that gathers data from the meters and sends it directly to Oxxio's central control facility.
- The AMM solution is expected to reduce overall "meter-to-cash" costs by 50%—having control of the metering data ensures accurate and timely billing, reducing errors and late or inaccurate billing cycles.
- Replacing billing estimates with real-time usage-based billing improves Oxxio's internal process efficiency and increases customer satisfaction.
- Advanced features such as load profiling provide competitive differentiation, increase customer retention and promote conservation.
- Oxxio's AMM solution enables it to offer variably priced services, further distinguishing it in an increasingly competitive marketplace.
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| Speed revenue collection and reduce costs
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The advanced meter management solution from IBM is designed to lower operational costs for energy and utility companies. The solution can help:
- Limit the costs of building expensive new power plants and expanding transmission capacity by implementing load controls based on accurate usage data.
- Enable remote service initiation and termination, as well as automated meter reading, which can reduce the need for expensive human resources and vehicles in the field.
- Speed collection of revenue and enable time-based customer billing.
- Reduce the losses incurred due to unauthorized usage by improving theft detection.
- Avoid the revenue losses that can occur when electromechanical meters start to run slowly.
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Questions about this solution? Contact an IBM energy and utilities specialist.
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